Application Support Analyst
An exciting new opportunity has arisen within the IT department at Darwin Escapes Head Office.
We are looking for an Application Support Analyst to join our team at Talacre Beach Resort in Flintshire, North Wales. Great competitive salary!
As an important part of our IT team, you will be responsible for providing application support, development, and administration. This is a fantastic opportunity for an enthusiastic and confident individual to progress their skills and develop experience with a range of modern IT technologies.
It is a permanent position to work full time hours. This will be standard office hours Monday to Friday.
Flexibility is essential to suit the needs of the business.
There will be an occasional requirement to visit other sites in our group therefore a driving licence is essential.
Company overview:
Darwin Escapes has 24 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!
About the role
Main responsibilities:
The successful Application Support Analyst will
· Assist with the migration of our on-prem services to the cloud.
· Take a lead role in IT projects to improve key business applications and supporting systems.
· Take an active role with key O365 applications including SharePoint.
· Liaise with internal stakeholders to understand issues or requirements, and identify solutions.
· Develop an understanding of business operations with relation to business application usage
· Be comfortable working with sets of data and producing reports.
· Design and develop simple applications for internal use.
· Work well with other members of the IT team and 3rd parties.
· Produce supporting documentation.
· Provide expertise to other IT projects and functions as required.
Requirements:
This role would be suitable for someone who has a general interest in IT and technology, with a pragmatic and passionate approach to improving the use of technology within the business. Knowledge and experience of working with relational databases. Excellent skills with Microsoft Excel. Experience with web development or application development. Experience with Windows Server products and Active Directory. A sound understanding of IT security and access control. Ability to overcome technical problems and barriers encountered. Ability to work to deadlines, multitask and prioritise. Previous experience in an IT role. Any experience with ERP, CRM or PMS systems would be an advantage, but isn't essential.
What’s in it for you:
· Competitive salary.
· Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).
· Discounted staff breaks at our luxurious holiday resorts across the UK.
· Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
· Food discount across all resorts.
· *Free complimentary round of Golf.
· Discounts on spa treatments.
· *Discounts for on the gate tickets and yearly memberships at Chester Zoo, the UK’s largest charity zoo.
· *'Introduce a friend' recruitment bonus.
· *100% work attendance bonus.
· *Company employee sick pay.
· Compassionate leave pay.
· Employee Assistance Programme.
· Free access to the Darwin Academy training programme to help further your career and skill levels.
· Cycle to work scheme.
· MediCash cash plan.
*Subject to terms and conditions
Why work for us:
‘Darwin Escapes is successful because of our Team, who are like minded, dedicated and committed to delivering outstanding standards and customer experience. This is how we support each other to carve those life long memories for our holiday home owners, holiday guests and golf members and visitors’ – Lindsey Esse, Managing Director.
What you will need
Required criteria
- General interest in IT and technology, with a pragmatic and passionate approach to improving the use of technology within the business
- Full UK driving licence
- Knowledge and experience of working with relational databases
- Ability to work to deadlines, multitask and prioritise
- Relevant IT qualifications or experience to support the above
Desired criteria
- Good knowledge of underlying MS SQL, data analysis, reporting services.
- Experience with Microsoft Server products and web development or application development
- Experience with Microsoft Dynamics NAV or similar products
- Understanding of IT security
- Experience with Office 365
Darwin Escapes
A Darwin Escape will always be the perfect destination. A chance to unwind, power down or charge up! You’ll be all set to explore, seize adventure, dream bigger and let go of it all. Whether you’re looking for a peaceful retreat in a picturesque rural setting, or a fun-packed family break in the heart of the action, we’ve got the perfect escape waiting for you. Each of our locations are unique – no two are the same. We have lots of different accommodation, from luxury lodges complete with their own private hot tub, through to family-sized caravans and even treehouses. We want you to love your escape, so we are always striving for excellence. All of our resorts are beautifully-maintained, with our award-winning facilities and stunning accommodation. Where you can relax and unwind or have an adventure filled holiday break away – make it your holiday, your way.
Start your career with one of the fastest growing companies in the UK holiday industry. Darwin Escapes has 26 locations across the country, each with its own unique personality and offering, including luxurious lodge retreats, more family focused destinations and countryside tranquil locations. We offer something for everyone, from our holidays guests, holiday home owners to our valued staff. No matter where you are in the country we are sure to have a resort near you. Whether you're down at the southern-most point of Cornwall or all the way up to Ayrshire in Scotland, and everywhere in between, we have the career for you! If you're looking for a role in entertainment, food and beverage or at a management level the Darwin family will have the career waiting for you. With a friendly and encouraging environment you can start your career at Darwin Escapes with lots of opportunities for progression or movement amongst locations.
Our benefits
We offer on-the-job training and a professional environment where everyone can thrive. So why not apply and start your career with us today!