Volkswagen Master Technician
At Donnelly Group, we look for great people who share our passion for our brands. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
The Volkswagen Master Technician will be responsible for meeting both franchise and company standards in a service environment. Working closely with the Workshop Controller you will work through your allocated jobs and feedback to the front of house Service Advisor team with any additional works or escalation the customer needs to be made aware of.
If you are an organized, driven and experienced Service Technician looking for your next challenge and you are looking to join a growing company that can offer excellent rewards including a salary for Master Technician OTE £32,880 - £37,040.
About the role
Key Responsibilities of Master Technician:
To undertake warranty repairs, maintenance, service, and repair activities on motor vehicles of all types to the highest standard within scheduled times to meet company and franchise standards.
Repair, test vehicles and diagnose their faults
Perform advanced service and diagnostic repair work as directed in accordance with manufacturer and company guidelines;
Replace components, parts, lubricants and consumables, and record usage
Maintain the highest standards of workmanship in line with the most up to date practices;
Keep work areas clean and tidy, organized and safe from hazards to health and safety
Carry out work completely and effectively within manufacturers’ servicing and repair times
Advise and report on vehicle faults and servicing requirements while working on vehicles, including future servicing/repair requirements
Supervising the completion of jobs to ensure that the highest standards of workmanship are achieved;
Perform Video Vehicle Health Check
Follow safe working practices.
Act as a coach and mentor to technicians providing them with technical advice on work required
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer
What you will need
- Excellent customer service skills
- Excellent communication skills
- Take responsibility for the quality and quantity of their work
- Work independently in a busy, active environment with little supervision and direction;
- Full Driver Licence’s is mandatory for role;
- Qualified Volkswagen / Technician
- Have at least 5 years of experience after the qualifying period, of working in a franchise dealership with Volkswagen
- Looking to grow, learn and develop with Volkswagen Training provided
Professional skills you’ll need for this job opportunity
Mechanical Vehicular Repairs
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.