Reception/Administrator
To provide a welcoming and professional experience for visitors and callers, while delivering efficient administrative support across the business. This dual role ensures smooth day-to-day operations and contributes to a positive workplace environment
About the role
Reception Duties
Greet visitors and customers in a courteous and professional manner
Manage incoming calls, emails, and postal correspondence
Maintain a tidy and welcoming reception area
Coordinate visitor sign-in procedures and issue passes
Liaise with couriers
Ensure compliance with health and safety procedures for visitors
Administrative Support:
Prepare and distribute internal communications and documents
Book meeting rooms and manage room calendars
Maintain office supplies and place orders when necessary
Assist & support other departments with ad hoc tasks
Update internal contact lists and directories
Assist with onboarding new staff (e.g., issuing access cards, welcome packs)
Help organise company events or meetings
What you will need
Required criteria
- • Demonstrates a strong customer-focused approach, ensuring customer satisfaction and service excellence
- • Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally
- • Proven organisational and administrative capabilities, with attention to detail and time management
- • Comfortable working independently or collaboratively within a team environment
- • Maintains current business knowledge and industry awareness, contributing to informed decision-making
Desired criteria
- • Brings relevant experience from industrial or construction sectors
- • Assertive and confident in a sociable manner that builds trust and rapport without confrontation
Brett Martin
With more than sixty years of plastic manufacturing experience, servicing a diverse range of industries, our success has been built on a unique combination of great people, great products and a desire to go further on behalf of our customers around the world.
At Brett Martin, you’ll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether you’re looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, you’ll find plenty of opportunities to learn new skills and develop a rewarding career.
Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. Known for its commitment to investment in technology, sustainability, innovation, and employee development, Brett Martin is a top Northern Ireland employer. The company boasts a turnover of £195 million, 50% of export sales to over 74 countries, and 25% of its operations are sustainably powered.
Our benefits
Brett Martin offers a comprehensive range of rewards and benefits to its employees. The company is committed to safeguarding the health, safety, and wellbeing of its staff by providing life assurance, safety wear, HR support, and free car parking. In terms of pay and benefits, employees enjoy competitive salaries, profit-related pay, uniform allowance, and an employer contributory pension scheme. Brett Martin also invests in the development of its employees through access to training courses, progression opportunities, and travel experiences. The company fosters a positive working environment with charity and fun day events, team building initiatives, service-linked holidays, and suggestion scheme rewards.
Performance bonuses
Retirement plan and/or pension
Free parking
Cycle to work
Life insurance
Long service recognition
Employee Assistance Scheme
Wellbeing Scheme
Work With Charities
Social Opportunities
Employee of the Month
Employee Recognition Scheme
Annual performance review
Culture of recognition
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Service recognition increases to annual leave
Staff celebration events
Reception/Administrator
With more than sixty years of plastic manufacturing experience, servicing a diverse range of industries, our success has been built on a unique combination of great people, great products and a desire to go further on behalf of our customers around the world.