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Administrative Assistant (Care Home)

Administrative Assistant - Cwrt Enfys

37.5hrs p.w - Mon - Fri (9am - 5pm), £14.00 p.h

Supporting quality care through strong organisation.

At Silvercrest, high-quality care is underpinned by effective administration, strong systems and attention to detail. Our administrative team plays a vital role in ensuring the home runs smoothly, remains compliant, and delivers a positive experience for residents, families and staff.

We are looking for a motivated and organised Administrative Assistant to support the Business Administrator and wider team.

Your role in supporting the home

You will help maintain high standards by:

  • Providing accurate and timely administrative support across the home

  • Managing telephone calls professionally and efficiently

  • Supporting recruitment compliance, ensuring all required checks and records are complete

  • Processing purchase orders accurately and within budget controls

  • Maintaining and updating digital and paper records to a high standard

  • Typing correspondence and taking accurate meeting minutes

  • Supporting training coordination and maintaining training records

  • Assisting with stock ordering and general office organisation

  • Providing reception cover when required, ensuring a warm and professional welcome

  • Supporting archiving, filing and document management

  • Assisting the Business Administrator during periods of absence

Important Information
Location: Cwrt Enfys , Cwrt Enfys Care Home, Gorof Road, Lower Cwmtwrch, Swansea, Wales, Powys, SA9 1DU
Date Posted: 14th April 2026
Closing Date: 1st May 2026
Industry: Social Care
Job Type: Full time
Salary: £14.00 Hourly

About the role

What we are looking for

  • Strong organisational skills and attention to detail

  • Excellent communication and interpersonal skills

  • Confidence using Microsoft Office and IT systems

  • Ability to manage multiple tasks and prioritise effectively

  • A professional, reliable and flexible approach

  • Experience in administration (care home experience desirable)

  • Confidence in minute taking and handling confidential information

 

What you can expect from us

  • A supportive and inclusive working environment

  • Opportunities for training and development

  • A role where your work directly supports quality and compliance

  • The opportunity to be part of a team delivering high standards of care

  • A workplace where professionalism and respect are valued

  • Employee referral scheme

  • Colleague Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. 

  • Excellent recognition scheme including Annual Thank You Celebration and Long Service Awards

 

Why Silvercrest?

Because we recognise that well-led services rely on strong administration. Your role will help ensure our home remains organised, compliant and focused on delivering the best possible outcomes for residents.

👉Apply today to join Silvercrest as an Administrative Assistant at Cwrt Enfys.

What you will need

Required criteria

  • Experience of office administration
  • Sound knowledge and competence in using Microsoft Office applications

Desired criteria

  • Experience of working within a care home environment

Silvercrest Care

At SilverCrest we provide the highest quality of care in specially-designed care homes across South Wales. Each of our homes is a real community where residents’ health and well-being are the top priority.

Our staff are caring, respectful and dedicated professionals who share our vision of providing a safe and happy environment. Our residents have the freedom to live as independently as they like, whilst having access to the highest quality care at all times.

We invest in our people as they are paramount to running a successful care home so we have an attractive employee package. Our ethos is to provide quality care, and ensuring that privacy, dignity, and choice for our residents is at the heart of everything we do.


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SilverCrest Care, a family-run group of nursing care homes in South Wales, is dedicated to delivering high-quality, person-centered care. The organization's ethos emphasizes the importance of privacy, dignity, and choice for residents, ensuring these values are central to all operations.

The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.

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Core Values and Mission

SilverCrest Care's mission revolves around providing compassionate and respectful care, fostering an environment where residents feel valued and supported. The company prioritizes individualized care plans, aiming to enhance the quality of life for each resident.

Work Environment and Employee Support

The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.

Our benefits

SilverCrest Care offers a well-rounded benefits package that supports employee wellbeing and growth. Key benefits include:

  • Work-Life Balance: Paid time off, flexible scheduling (where appropriate), and holiday pay.

  • Career Development: Training, tuition reimbursement, and recognition programs.

  • Extras: Employee Assistance Program (EAP), referral bonuses, and professional registration reimbursement.

SilverCrest is committed to creating a supportive and rewarding workplace for its team.

Vacation, Paid time off

Referral bonus

Competitive salary

Long service recognition

Employee Assistance Scheme

Wellbeing Scheme

Employee Recognition Scheme

Bereavement leave

Long service awards

Staff celebration events

Administrative Assistant (Care Home)

At SilverCrest we provide the highest quality of care in specially-designed care homes across South Wales. Each of our homes is a real community where residents’ health and well-being are the top priority.

Our staff are caring, respectful and dedicated professionals who share our vision of providing a safe and happy environment. Our residents have the freedom to live as independently as they like, whilst having access to the highest quality care at all times.

We invest in our people as they are paramount to running a successful care home so we have an attractive employee package. Our ethos is to provide quality care, and ensuring that privacy, dignity, and choice for our residents is at the heart of everything we do.