Grounds and Hot Tubs Maintenance Assistant
About the Role:
We are looking for a Grounds, Hot Tubs & Maintenance Assistant to join the team at Hawkchurch Resort & Spa, one of Darwin Escapes’ countryside retreat destinations in Devon.
This is a hands-on role supporting the day-to-day maintenance, hot tub servicing and upkeep of the resort grounds, helping to ensure a safe, clean and well-presented environment for our guests.
This is a permanent full-time position, working 40 hours per week across variable days, including weekends and bank holidays.
About Hawkchurch Resort & Spa:
Hawkchurch Resort & Spa is a peaceful countryside retreat set within the rolling hills of East Devon. The resort offers high-quality lodge accommodation, many with hot tubs, alongside a relaxed and scenic environment for guests to enjoy.
Working here means being part of a team focused on maintaining high standards and delivering a positive guest experience in a tranquil setting.
About Darwin Escapes:
Darwin Escapes operates unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and memorable guest experiences.
Across our resorts, our teams are passionate about delivering excellent service and maintaining high standards across all areas of the business.
About the role
Role Responsibilities:
As Grounds, Hot Tubs & Maintenance Assistant, you will support the upkeep of the resort, ensuring facilities, accommodation and outdoor areas are maintained to a high standard.
Key responsibilities include:
Supporting the maintenance and servicing of hot tubs to ensure they are clean, safe and fully operational
Assisting with the upkeep of guest accommodation, company buildings and on-site facilities
Responding to maintenance issues and guest requests in a timely manner
Carrying out planned and reactive maintenance tasks
Supporting grounds maintenance including grass cutting, strimming, edging and general upkeep
Ensuring pathways, outdoor areas and communal spaces are clean, safe and free from debris
Assisting with basic checks and maintenance of tools, equipment and vehicles
Completing maintenance records and paperwork accurately
Supporting renovation and improvement projects where required
Providing a high standard of customer service when interacting with guests
Following all health and safety procedures and site standards
Being aware of emergency procedures and responding appropriately where required
About You:
To be successful in this role you will have:
Previous maintenance or grounds experience (desirable but not essential)
A practical, hands-on approach with a willingness to learn
Good communication skills and a team-focused attitude
The ability to work independently and manage tasks effectively
A strong awareness of health and safety
A full UK driving licence is essential due to the use of on-site vehicles and buggies.
Applicants must have the legal right to work in the United Kingdom.
What’s in it for you?
Competitive rate of pay
Enhanced holiday entitlement
Enhanced sick pay
Discounted staff breaks at our resorts across the UK
Free use of many resort facilities including gyms and swimming pools
Food discounts across all resorts
Discounts on spa treatments
‘Introduce a friend’ bonus scheme
Employee Assistance Programme
Access to the Darwin Academy training programme
Cycle to Work scheme
MediCash health plan
(Some benefits are subject to terms and conditions.)
Why join Darwin Escapes?
Our success is built on the passion and dedication of our teams. At Darwin Escapes, we are committed to creating supportive working environments where our people can thrive while maintaining high standards across our resorts.
What you will need
Required criteria
- Right to work UK
Darwin Escapes
At Darwin Escapes we operate a collection of unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and exceptional guest experiences.
Our resorts range from countryside lodge retreats to coastal escapes, each delivering high standards of hospitality, leisure facilities and service for our holiday guests and holiday home owners.
Whether working in food and beverage, housekeeping, grounds, maintenance, entertainment or management, our teams play an important role in creating welcoming environments and memorable experiences for every guest who visits our resorts.
A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday. Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences. Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations. Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.
At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom. Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners. We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts. Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.
Our benefits
At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Employee development programs
Employee discounts
Gym membership or wellness programs
Free parking
Cycle to work
Referral bonus
Competitive salary
Discount on meals purchased
Discount on spa treatments or products
Free parking or Discounted parking
Employee Assistance Scheme
Progression opportunities
Bereavement leave
Grounds and Hot Tubs Maintenance Assistant
At Darwin Escapes we operate a collection of unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and exceptional guest experiences.
Our resorts range from countryside lodge retreats to coastal escapes, each delivering high standards of hospitality, leisure facilities and service for our holiday guests and holiday home owners.
Whether working in food and beverage, housekeeping, grounds, maintenance, entertainment or management, our teams play an important role in creating welcoming environments and memorable experiences for every guest who visits our resorts.