Receptionist
Join our fabulous team at The Kilkenny Ormonde as a Receptionist.
About the Kilkenny Ormonde Hotel
The Kilkenny Ormonde Hotel is a landmark 4-star hotel with an unbeatable location in the heart of the medieval city, overlooking the historic Kilkenny Castle and the vibrant streets of the iconic Marble City.
A cornerstone of Kilkenny’s hospitality for over 20 years, this contemporary city-centre hotel comprises 118 elegant bedrooms and suites offering an immersive urban experience, with views of the bustling streetscape, our quiet courtyard, or the city’s historic medieval spires.
Our world combines the luxury of modern city living with the warmth of Irish hospitality. Our cherished heritage is our connection to the local community, our focus is sharing it.
Role and Responsibilities:
Providing excellent service to guests at all times
Adhering to company Brand Standards
Ensuring smooth completion of Front Office operations
Check-in and check-out of guests at Reception
Dealing with guest queries
Processing payment for guests bills on check-out
Organizing check-in for large tours and groups with room allocations
Taking reservation calls when required
About the role
Candidate Requirements:
An individual with a positive, professional and friendly manner who excels in customer care
The ability to work in a fast paced environment whilst ensuring attention to detail
Organizational and Administrative Skills
Strong IT Skills
Experience with Hotsoft would be desirable
Flexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday periods
Previous experience in a similar role is essential, preferably in a 4* Hotel
Perks and Benefits of working at Kilkenny Ormonde Hotel
Very competitive hourly wage
Complimentary Leisure Club Membership (21m pool, gym, sauna & steam room)
PRSA pension scheme
Career progression opportunities across the Windward group
Employee Assistance Programme & Digital Wellness Programme
Complimentary, high quality meals on duty
Discounted room & dining rates in Windward properties and our sister hote
Discounted Friends and Family rates
Christmas Savings Scheme
Refer-a-friend recruitment bonus scheme
Training and development opportunities dedicated to your career path
Employee awards & staff recognition scheme including employee of the month and team appreciation days
Cycle-to-work scheme and Uniform provided
About Windward Management Kilkenny Ormonde Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Receptionist !
Windward Management
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Receptionist
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.