Group Compliance Officer
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty four years and specialise in residential, nursing and dementia care for older people.
We work closely with Local Authority and NHS partners to deliver high-quality care within the sector’s financial constraints. We are continuing to grow and develop as an organisation and are committed to strengthening our governance, oversight and compliance arrangements as part of that journey.
We are a values-led organisation with a strong sense of purpose and a collaborative culture. We believe that good compliance supports good care, and that clear systems and strong oversight help managers and staff to do their jobs well.
As a central support function, you will have the opportunity to influence practice across multiple services, work closely with experienced professionals from different disciplines, and develop your expertise within a supportive and engaged leadership team. We are committed to ongoing professional development and to creating roles that are meaningful, respected and impactful.
About the role
Main duties and responsibilities will include*
Delivering a programme of systematic compliance visits and reviews across Caron Group care homes, aligned to the RISCA Regulations and statutory guidance
Leading and coordinating preparation for responsible individual Regulation 73 visits, including pre-visits, compliance reviews, documentation assurance and follow-up actions
Supporting responsible individuals in the planning, production and review of Regulation 80 quality of care reports
Identifying through these reviews any areas of regulatory risk or non-compliance and following up with managers to check action points have been met
Monitoring themes, trends and learning arising from inspections, reviews and internal assurance activity, and reporting these to senior management and clinical teams
Working with other Central Support teams to maintain and develop proportionate and outcome-focussed compliance frameworks, audit tools and data analysis and reporting mechanisms
Leading the co-ordination, submission and publication of data required for CIW’s annual returns
Working closely with the Head of Legal & Risk, Head of Clinical Care, Heads of Region and other central teams to strengthen governance and oversight arrangements
Attending meetings across the Group, including at our Uxbridge Office from time to time
*This is not an exhaustive list
Essential skills and experience:
• Substantial experience working with care home regulation and compliance
• Experience supporting or working alongside registered individuals and managers
• Excellent written skills, including the ability to produce clear, structured reports
• Strong organisational and time-management skills
• Confidence in reviewing evidence, identifying gaps and assessing regulatory risk
• Ability to communicate complex regulatory requirements clearly and pragmatically
• High levels of integrity, professionalism and discretion
• Ability to build effective working relationships and influence at all levels
• A proactive, detail-oriented and solution-focused approach
• Driver’s licence
Desirable skills and experience:
• Strong working knowledge of the Regulation and Inspection of Social Care (Wales) Act 2016 and the RISCA Regulations
• Experience of Regulation 73 visits and/or Regulation 80 quality of care reports
• Previous central or regional compliance role within a care provider organisation
• Experience of inspection readiness and post-inspection action planning
• Understanding of governance and assurance frameworks in regulated services
Package:
• Full time – 40 hours per week
• Salary – £45,000 to £50,000 per annum, dependent on experience
• Blue Light Discount Card – eligibility to apply
• Auto enrolment Pension Scheme
• Employee Referral Scheme
• Hybrid working – one day per week working from home (post probation, subject to role and business needs)
• Training and development opportunities relevant to the role
• Ongoing support and mentoring
What you will need
Required criteria
- Substantial experience working with care home regulation and compliance
- Excellent written skills, including the ability to produce clear, structured reports
- Confidence in reviewing evidence, identifying gaps and assessing regulatory risk
- Ability to communicate complex regulatory requirements clearly and pragmatically
- Driver’s licence
- Strong organisational and time-management skills
Desired criteria
- Strong working knowledge of the Regulation and Inspection of Social Care (Wales) Act 2016 and the RISCA Regulations
- Experience of Regulation 73 visits and/or Regulation 80 quality of care reports
- Previous central or regional compliance role within a care provider organisation
Caron Group
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-four years and specialise in residential, nursing and dementia care for older people.
Caron Group is proud to offer 17 exceptional care homes across Mid and South Wales, each dedicated to providing high-quality, compassionate care tailored to meet the unique needs of every resident. We offer a range of services including residential care, nursing care, and specialist dementia care all delivered by a highly trained and compassionate team. Our safe, understanding and engaging environment helps our residents maintain their dignity and quality of life.
Caron Group's strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs’ continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.
Our benefits
We believe that caring for our people is just as important as caring for our residents. To reward dedication and contribution, we offer competitive pay and a supportive working environment. Our team members enjoy access to ongoing training and development, career progression opportunities, an auto-enrolment pension and an employee referral scheme. We pride ourselves on fostering a culture of collaboration, inclusivity and continuous learning, providing a workplace that inspires, empowers, and nurtures growth.
Referral bonus
Blue Light Card
Culture of recognition
Progression opportunities
Group Compliance Officer
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-four years and specialise in residential, nursing and dementia care for older people.