Maintenance Assistant
The Brand
The Premier Suites brand is owned and operated by PREM Group, officially one of the UK's Best Workplaces in Retail, hospitality & Leisure, 2025. Operating for more than two decades in key cities in Scotland, England, Ireland, Belgium and the Netherlands, Premier Suites offers guests spacious modern apartments that are a perfect alternative to hotels whether visiting for business or leisure. Our teams are key to the success of Premier Suites.
The Property
Located in the centre of Reading, Premier Suites is comprised of 41 modern and beautiful apartments designed for the comfort of leisure and corporate guests.
Our team look after our guests to ensure that they feel welcome and at home during their stay.
The Role
We are looking for a flexible general all rounder with maintenance skills for this role. It may suit someone looking to work full time or alternatively if you are a self employed maintainance contractor this might be an intersting opportunity. Hours of work will be 40 hours which may include evenings and weekends with some requirements to do emergency call outs on occasion. We are an experienced, enthusiastic team of hospitality professionals and if you join us you can expect to work in an environment where the focus is on collectively delivering the highest levels of customer care for our guests. This role offers good work life balance along with plenty of opportunities to develop.
About the role
Whats involved in the role?
General Maintenance in bedrooms & public areas
Carry out routine repairs and maintenance tasks including:
Basic plumbing (leaks, taps, toilets)
Minor electrical work (lighting, switches, sockets where permitted)
Carpentry (doors, locks, furniture, fixtures)
Painting and decorating touch-ups
Carry out preventative maintenance checks as scheduled Maintain guest bedrooms, bathrooms, corridors, kitchens and public areas to the company’s standards
Maintain outdoor areas including car parks, pathways, signage, and lighting
Health & Safety
Carry out regular safety checks (fire doors, emergency lighting, trip hazards)
Report serious faults or hazards immediately
Ensure tools and equipment are used safely and stored correctly
Comply with the health & safety and fire safety procedures
Is this role for you? Here are the key criteria we are looking out for:
Proven experience in a maintenance role (hotel, serviced apartment or similar environment preferred)
Good working knowledge of basic plumbing, and general building maintenance including painting
Ability to work independently and manage time effectively
Practical, problem-solving approach
Friendly and professional manner when dealing with guests and staff
Flexibility is key as our property operates 24/7 and sometimes emergencies require out of hours attention.
Why work with us?
We are a small team that promote working together as a team. We believe in promoting from within. We encourage learning and development and offer a wide range of courses through our online learning platform Eureka. We are also very flexible if people want further education. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required. Premier Suites Reading has just been certified as one of the UK's Great Places to Work in 2024 & 2025 and in 2025 features on the Best Workplace for Women and Best Workplaces in Retail, Hospitality & Leisure listings.
What you will need
Required criteria
- Basic plumbing skills
- Experience painting
PREM Group
PREM Group is a leading hospitality management company operating across Europe, specialising in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Our benefits
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success. Just some of the benefits of working with us: Great Place to Work Accredited in UK 2025 & 2026 and in Ireland since 2023 Achieved Great Place to Work Best Workplace listing in Retail, Hospitality & Leisure in UK 2025 Achieved Great Place to Work Best Workplace listing for Women ireland and the UK in 2025 PREM Group UK & Ireland listed as one of the Fortune 100 Best Large Companies to Work For™ Europe for 2025 Excellent working environment Learning & development opportunities Career progression opportunities Competitive salary Staff uniform Excellent hotel staff rates across Ireland, UK & Continental Europe for employees and friends and family rates Employee assistance programme Annual Employee recognition awards including long service recognition
Employee discounts
Competitive salary
Long service recognition
Employee Assistance Scheme
Culture of recognition
On the job learning
Progression opportunities
Staff celebration events
Maintenance Assistant
PREM Group is a leading hospitality management company operating across Europe, specialising in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.