Deputy Service Manager (Female Only)
Positive Futures is positive about people. We transform peoples’ lives every day. We support people who have a learning disability, acquired brain injury and autism.
The bottom line is this: wonderful things can and do happen when people get the right support, at the right time, from the right people.
To meet the needs of the person we support this role is subject to a Genuine Occupational Qualification (GOQ) for Female Only Applicants
Purpose of Role
To assist in the management and development of a high-quality Service which meets the needs and aspirations of people with a learning disability in order to deliver our Mission
You will assist the Service Manager to deliver a high-quality Service to include:
Provide leadership and act as a role model to all staff, ensuring that the strategic aims of Positive Futures are communicated and realised in the work that is delivered within the Service. This means encouraging effective two-way communication between staff in the Service and the wider Organisation e.g. by attending management team meetings, service team meetings and encouraging all staff to contribute to the Joint Consultative Committee (JCC).
Ensure that the Service is resourced appropriately and expenditure controlled in line with budget requirements, including effective management of all staff and on call rota to ensure that the people we support receive the care and support they need at all times. This includes actively promoting and supporting the involvement of volunteers in the work of the Service.
Work within the requirements of relevant legislation, regulations and government policy (HIQA, HSE, Health and Safety).
About the role
Provide leadership in the use of person-centred thinking tools and person-centred approaches to ensure that the people we support experience full and valued lives.
Deputise for the Service Manager in their absence and assume responsibility for the day-to-day management of the Service.
To ensure the effective people management of all staff and volunteers, ensuring they join, are managed well and leave the Organisation in line with Positive Futures’ policies and procedures as well as the CORU Code of Practice. This means to:
Set clear roles and responsibilities for staff you manage. Staff will have the required skills and knowledge to fulfil their roles effectively with development plans to address any skills deficit.
Ensure that all staff are supported to achieve relevant qualifications.
Ensure that staff are recruited, inducted, trained, coached, mentored, enabled, supervised and performance managed to do their jobs effectively. This will be in line with Positive Futures’ policies and procedures and the CORU Code of Practice.
Ensure effective and clear communication, administrative, information and technology systems are in place and that they are maintained, reviewed and developed.
Participate in the Service “on call” rota as required.
What you will need
Required criteria
- Relevant FETAC Level 7 qualification or Psychology or other relevant Higher Degree and 2 years’ experience in a Health and Social Care Setting - OR - 4 years’ experience in a Health and Social Care setting. - OR - A recognised Level 6 award in Social Care and at least 4 years’ experience in a Health and Social Care setting.
- 2 years management experience which includes supervision of staff
- Full, valid EU/EEA driving licence and access to a car insured for business purposes to meet the requirements of the post.
Positive Futures Ireland
We are Positive Futures, a leading charity based across the island of Ireland dedicated to supporting children, young people and adults with a learning disability, acquired brain injury or autism, and their families. Since 1995, we’ve been driven by the belief that everyone has a role to play, and that disability should not prevent full and active participation in society.
Founded in 1995 (initially under the name United Response NI), we now operate across the island of Ireland offering a wide range of services tailored to individuals with learning disabilities, acquired brain injury or autism and the families who support them. Our services include supported living, peripatetic housing support, shared-lives schemes, residential short breaks and family support. We focus on enabling people to live as equal citizens, develop independence and realise their hopes and dreams. With offices and services located in Dublin, Dundalk, Wicklow, Manorhamilton and beyond, we’re committed to making a meaningful difference in local communities.
At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.
Our benefits
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Employee development programs
Competitive salary
Employee Assistance Scheme
Wellbeing Scheme
Annual performance review
Culture of recognition
On the job learning
Progression opportunities
Staff celebration events
We are a proud diversity ambassador
Deputy Service Manager (Female Only)
We are Positive Futures, a leading charity based across the island of Ireland dedicated to supporting children, young people and adults with a learning disability, acquired brain injury or autism, and their families. Since 1995, we’ve been driven by the belief that everyone has a role to play, and that disability should not prevent full and active participation in society.