Duty Manager
Duty Manager
Join our fabulous team at The Kilkenny Ormonde as a Duty Manager
As a key player in the management team, you'll be at the forefront of daily operations. You'll immerse yourself in the pulse of hospitality.
No two shifts are alike, offering endless opportunities to showcase your skills and passion for excellence.
About the Kilkenny Ormonde Hotel
The Kilkenny Ormonde Hotel is a landmark 4-star hotel with an unbeatable location in the heart of the medieval city, overlooking the historic Kilkenny Castle and the vibrant streets of the iconic Marble City.
A cornerstone of Kilkenny’s hospitality for over 20 years, this contemporary city-centre hotel comprises 118 elegant bedrooms and suites offering an immersive urban experience, with views of the bustling streetscape, our quiet courtyard, or the city’s historic medieval spires.
Our world combines the luxury of modern city living with the warmth of Irish hospitality. Our cherished heritage is our connection to the local community, our focus is sharing it.
About the role
Role/Responsibilities:
· Oversee the operations of the hotel
· Manage staff performance, carry out performance and probation reviews
· Manage systems in line with forecasting on a day to day basis and in advance
· Identify talent within the team for progression
· Motivate and influence the team in a professional manner
· Develop and maintain a relationship between other Departments within the Hotel to ensure operational excellence and smooth running
· Develop and maintain a professional relationship between other Head of Departments
· Manage and lead the health and safety of the Department
· Delegate tasks and responsibilities to Waitstaff and Supervisors
· Manage the communication from management to staff in the Department
· Attend Management meetings when required
· Manage and control staffing budgets
· Manage and control costs and stock
· To carry out Duty manager shifts
· Additional ad hoc duties
Requirements
Food and Beverage experience in a similar environment
• Demonstrate excellent people management skills with experience of managing large teams of staff
• Have a passion for food and service and the ability to innovate in this area
• Have strong organizational and time management skills with a high degree of flexibility
• Be commercially focused
• Have problem solving skills and be confident and assertive
Perks and Benefits of working at The Diamond Coast
Competitive salary
Career progression opportunities across the Windward group
Employee Assistance Program
Complimentary, high quality meals on duty including breakfast, lunch & dinner
Discounted room & dining rates in Windward properties for you as well as friends and family
Refer-a-friend scheme
Training and development opportunities dedicated to your development
Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
Windward Management
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Duty Manager
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.