Adminstrator
Administrator
Permanent, Full-time
Brynmenyn, CF32
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty one years and specialise in residential, nursing and dementia care for older people. We are currently undergoing an exciting chapter in our growth and are looking for dedicated individuals to join us on this journey.
The group’s strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs’ continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.
An exciting opportunity has arisen for an Administrator to join our family of care homes. As an Administrator, you will be the first point of contact for the Home, welcoming visitors and co-ordinating all front of house activities. Professional presentation and a friendly disposition are therefore essential attributes for this role. Duties will include performing varied administrative tasks as delegated by the Site Manager and Business Support, answering telephone calls in a timely manner and responding to queries and / or referring to relevant personnel. The post holder will also play a pivotal role in assisting the Site Manager and Business Support in all aspects of the running of the Home. This role will be based across three different care homes, all within walking distance of each other.
About the role
Responsibilities:
· Assisting the Site Manager / Business Support with all delegated administrative duties
· Managing e-mail, telephone and post; screening and redirecting as required using own initiative to alert important issues as they rise
· Communicating instructions or requests to various individuals and/or departments, obtaining information required
· Typing and distributing meeting minutes as required
· Prioritising the workload to ensure that key duties are completed in order to support the work of the Home
· Presenting a professional and caring first point of contact for all those who visit or telephone the Home
· Assisting with the Home’s rota/off duty to ensure staffing levels are maintained
· Maintaining all staff personnel files regularly and to a high standard
· Assisting with arranging staff mandatory and individual training sessions
· Supporting the Site Manager to organise staff annual leave, monitor sickness and update the Bradford Factor, staff overtime to ensure the smooth running of the Home
· Undertaking ad-hoc duties as required
Essential Requirements:
· Minimum 2 years’ experience working in a similar administration role
· Professional presentation and positive, friendly demeanour
· Excellent people skills
· Effective communication (written and verbal), interpersonal, literacy and numeracy skills
· Proficiency in use of Microsoft Office applications
· Ability to relate to individuals in a sensitive, dignified and respectful manner
· Ability to work collaboratively with Group wide teams
· Effective Customer Service skills
· Highly organised with ability to multi task and work under pressure
· An understanding of and adherence to Caron Group’s ethos
Package:
· A competitive rate
· Employee Referral Scheme
· Blue Light Discount Card (eligibility to apply)
. Auto-enrolment pension scheme
· Mentoring / support with your development
· Career progression throughout a range of departments within the company, both clinical and non-clinical roles.
Caron Group
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-three years and specialise in residential, nursing and dementia care for older people.
Caron Group is proud to offer 17 exceptional care homes across Mid and South Wales, each dedicated to providing high-quality, compassionate care tailored to meet the unique needs of every resident. We offer a range of services including residential care, nursing care, and specialist dementia care all delivered by a highly trained and compassionate team. Our safe, understanding and engaging environment helps our residents maintain their dignity and quality of life.
Caron Group's strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs’ continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.
Our benefits
We believe that caring for our people is just as important as caring for our residents. To reward dedication and contribution, we offer competitive pay and a supportive working environment. Our team members enjoy access to ongoing training and development, career progression opportunities, an auto-enrolment pension and an employee referral scheme. We pride ourselves on fostering a culture of collaboration, inclusivity and continuous learning, providing a workplace that inspires, empowers, and nurtures growth.
Referral bonus
Blue Light Card
Culture of recognition
Progression opportunities
Adminstrator
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-three years and specialise in residential, nursing and dementia care for older people.