Grounds Assistant
Job Description for Grounds & Maintenance Person
Job Title: Grounds & Maintenance Person
Reports to: Grounds & Maintenance Manager
Role: As part of a team, to assist in maintaining the park to a five star standard.
Main tasks:
1. Plant, prune, cultivate and maintain the horticulture of the park both indoor and outdoor, its rockeries, water features and woodland areas, where applicable
2. Ensure the repair and maintenance of all caravans, lodges and all other company buildings, to implement any remedial repair work where authorised to do so, reporting any defects requiring outside contracts to your manager
3. Ensure maintenance of all vehicles within your area of control
4. Ensure grass cutting, strimming, edging, turfing to include, where applicable, golf course, bowling green and other areas to a five star standard
5. Ensure gardens are weeded, sprayed, watered and properly slated or barked
6. Ensure all park grounds, bins, bin bays and public areas are free from litter and loose debris
7. Ensure planting, pruning and maintenance of all plants, hedges, shrubs and trees to seasonal schedules
8. Ensure all roadsides, car parks and public areas are swept and blown clean at all times
9. Ensure and check that all plant and equipment maintenance schedules are complete, to implement any remedial repair work to plant and equipment by competent mechanics to bring that equipment back into operation
10. Ensure that all watering systems are operational and that hanging baskets, hayracks and summer bedding are watered regularly
11. Ensure all sewers, soakaways, pumping systems and drains are free from debris and blockage, and are fully operational
12. Ensure all fencing, trellis work, walls and signage are maintained and repaired, where necessary
13. Ensure all fireboxes and fire appliances are checked and maintained, in accordance with standard operating procedures
14. Ensure planted bases are prepared prior to siting, where applicable
15. Ensure that all workshops, canteens and compounds are in a clean and orderly state
16. Driving of tractors and other maintenance vehicles, where qualified, and when required to do so
17. Ensure all fireboxes and fire appliances including fire call points and alarms are checked and maintained, in accordance with standard operating procedures
18. Monitor and record water and gas meter readings regularly in compliance with standard operating procedures
19. Undergo/deliver training as required
20. Ensure that all roads and car parks are repaired and line painted
21. Deal with all customer enquiries appertaining to grounds and maintenance
22. Always behave in a polite and courteous manner so as to be an ambassador for the company
23. Personal appearance at all times to be in accordance with company standards
24. To have an understanding and awareness of all products and facilities offered by the company
25. To be aware of and apply the provisions of the employee handbook
12/04/05 Personnel
26. To be familiar with health and safety requirements applicable to your role
About the role
Key Results/Responsibilities
1. To ensure and provide maintenance support for all buildings and grounds to the highest standards, with due regard to budgetary controls
2. To ensure the maintenance of grounds, buildings, vehicles and equipment to the highest standards, and with due regard to budgetary controls
3. To ensure that you are fully conversant with and are able to apply the emergency evacuation procedure for your department
4. Ensure key holder availability in accordance with standard operating procedures
5. Identify opportunities to improve the standards of both service and presentation of the park
6. To ensure that any complaints are dealt with immediately
7. Negotiating monitoring and controlling expenditure against budgets ensuring the effective management of resources
8. To ensure the highest possible standard of customer care
9. Not to bring the company into disrepute
10. To be dressed and presented appropriately to your role at all times
11. To deal effectively with customer enquires as to products and services
12. To act at all times in accordance with company procedures and standards
13. To carry out your duties in a manner that ensures the safest environment for colleagues and guests alike
14. To assist the personnel and payroll departments by the provision of full, timely and accurate information and records
15. Ensure attendance and punctuality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Darwin Escapes
At Darwin Escapes we operate a collection of unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and exceptional guest experiences.
Our resorts range from countryside lodge retreats to coastal escapes, each delivering high standards of hospitality, leisure facilities and service for our holiday guests and holiday home owners.
Whether working in food and beverage, housekeeping, grounds, maintenance, entertainment or management, our teams play an important role in creating welcoming environments and memorable experiences for every guest who visits our resorts.
A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday. Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences. Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations. Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.
At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom. Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners. We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts. Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.
Our benefits
At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Employee development programs
Employee discounts
Gym membership or wellness programs
Free parking
Cycle to work
Referral bonus
Competitive salary
Discount on meals purchased
Discount on spa treatments or products
Free parking or Discounted parking
Employee Assistance Scheme
Progression opportunities
Bereavement leave
Grounds Assistant
At Darwin Escapes we operate a collection of unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and exceptional guest experiences.
Our resorts range from countryside lodge retreats to coastal escapes, each delivering high standards of hospitality, leisure facilities and service for our holiday guests and holiday home owners.
Whether working in food and beverage, housekeeping, grounds, maintenance, entertainment or management, our teams play an important role in creating welcoming environments and memorable experiences for every guest who visits our resorts.