Support and Development Manager
Are you an experienced manager in health or social care and are looking for an exciting and challenging career development opportunity?
Do you believe that people with disabilities should have the same opportunities in life as everyone else and are you passionate about making a positive difference in people’s lives?
Are you self-motivated and able to lead and inspire others?
If your answer to these questions is “Yes”, then you may be the very person we are looking for.
Key is committed to developing high quality, flexible services which support people with a range of disabilities and complex needs to enjoy life to the full as active citizens within their communities.
We are seeking a highly motivated, confident, and enthusiastic individual for this role, with excellent leadership qualities and a commitment to personalised support that helps people lead their best lives.
We currently provide support to around 135 amazing people in North Lanarkshire, and this post will help us develop and grow our services further. There are currently 3 Support and Development Managers across the service.
Now is an exciting time to be part of the people we supports’ lives, and to join our team, so we really want to hear from you!
We are seeking someone who is confident in leading social care services, loves supporting people in their own homes and communities, has experience leading and managing teams, and must be able to:
• Demonstrate a commitment to individuals, enabling each person to live a fulfilled life and achieve their dreams and aspirations with a clear focus on outcomes.
• Work collaboratively with a range of stakeholders, including family carers and other professionals and have excellent communication skills.
• Keep teams positive and support people through their more difficult times.
• Assist in harnessing community assets and maximising independence.
• Work positively and flexibly as part of a busy management team, prioritising and delegating effectively.
• Have excellent organisational skills and an ability to maintain and develop a number of systems and processes relevant to the role.
• Commit to your own personal learning and development as well as the learning and development of your team.
The post includes occasional evening and weekend working as well as support to teams out with ‘normal working hours’.
If you would like to have an informal chat or to find out more please contact, Tricia Connolly, Area Manager either by email on tricia.connolly@key.org.uk or by phone on 07500972639.
Closing date for completed applications is 29th March 2026 and interviews are expected to take place on Wednesday 22nd April 2026.
About the role
Please find attached the Recruitment Pack and Job Description.
Key
At Key we support disabled people of all ages throughout Scotland to make every day matter. We believe that good support is essential for a good life and we work alongside each person we support, and their family, to help them live life to the full.
People we support are actively involved in everything we do through our strong partnership with TAG (The Advisory Group) - a Scottish Charitable Incorporated Organisation run by disabled people. TAG supports people to play a central role, alongside our Board of Directors, in shaping the strategic direction of the organisation and ensuring the quality of our services. You can find out more about Key and TAG's partnership here.
For over 30 years, Key has been making a positive impact in the lives of countless individuals across Scotland. Their commitment to person-centered support and community inclusion continues to be a driving force behind their work.
Our benefits
Enhanced Annual Leave Public holidays are paid at double time Company sick pay Full training provided Fully funded SVQ qualification with support given to achieve this Paid PVG Membership Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings Registered with Concert for Carers Eligible to register for a Costco Membership Credit Union Membership Cycle to Work Scheme Employee Assistance Programme Pension Contributions Charity Worker Discounts
Vacation, Paid time off
Paid sick days
Cycle to work
Competitive salary
Employee Assistance Scheme
Wellbeing Scheme
Blue Light Card
Social Opportunities
Employee Recognition Scheme
Progression opportunities
Support and Development Manager
At Key we support disabled people of all ages throughout Scotland to make every day matter. We believe that good support is essential for a good life and we work alongside each person we support, and their family, to help them live life to the full.