Pensions & Insurance Advisor

The Pensions & Insurance Advisor plays an essential supporting role, assisting the Head of Risk and Pensions with a broad range of responsibilities. This role involves the day-to-day administration of the pension scheme, ensuring that all processes are completed efficiently and in compliance with relevant regulations. A key part of this role involves managing trustee meetings, coordinating communications, and serving as a primary point of contact for scheme advisors.

Key responsibilities:

Pensions

• Support the Head of Risk & Pensions in delivering departmental objectives and projects.

• Oversee the day-to-day administration of the DC Pension Scheme, ensuring accurate records, timely transactions, and effective handling of member queries.

• Supervise and support the Pensions Administration team, ensuring high standards and coverage for holidays and absences.

• Coordinate Trustee meetings, including agendas, papers, logistics, minute-taking, and action tracking.

• Liaise with scheme advisers, auditors, and internal teams (HR, Payroll) to ensure regulatory compliance and smooth scheme operation.

• Assist with scheme audits, IAS19 data collation, annual accounts, and regulatory reporting.

• Manage processes related to ill-health retirements, death-in-service benefits, and Group Life insurance administration.

• Support member communications, including the annual Trustee newsletter and pensions education workshops.

• Identify opportunities to improve administrative processes and systems and contribute to ad-hoc projects.

Insurance

• Manage and oversee insurance claims across the Group, including employee accidents and company vehicle or asset claims.

• Lead the annual insurance renewal process and gather required data across Group policies.

• Liaise with brokers, attend quarterly claims meetings, and represent the team at Health & Safety meetings.

• Analyse claims trends and provide reports to support decision-making.

• Respond to internal insurance queries and provide guidance to employees and departments.

Skills and experience required:

• Previous experience in pensions administration, ideally in a supervisory or team leader capacity.

• Strong organisational skills and the ability to manage multiple priorities and deadlines.

• Excellent attention to detail and commitment to maintaining high standards of accuracy.

• Effective communicator with the ability to work collaboratively with colleagues, scheme advisors, and external partners.

• Proactive, solutions-focused, and adept at problem-solving.

• Good working knowledge of relevant pensions legislation and best practice.

• Strong Microsoft Office skills, including advanced Excel proficiency. 

What Forth Ports can offer you: 

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy: 

• Competitive starting salary with regular reviews to recognise your performance and development 

• Discretionary group bonus 

• Generous annual leave entitlement

• Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary 

• Health promotion events and employee wellbeing initiatives to support your physical and mental wellbeing 

• Employee Assistance Programme (EAP) providing free, confidential 24/7 telephone support for you and your family 

• On-site Occupational Health Team with access to professional support and referrals to services such as counselling, physiotherapy and free flu jabs 

• An annual Christmas thank you gift of a complimentary turkey or meat-free alternative for all employees 

• GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms 

• Cycle to Work scheme to support affordable, sustainable commuting 

• On-site free parking available for all employees 

• Attractive family-friendly policies, including enhanced maternity cover 

• Employee discount platform providing savings on UK-wide restaurants, retail, car rentals, days out, and holidays  

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.