Senior Care Assistant Newtownabbey
The role of our Senior Care Assistants is to work within our care teams to create a comfortable and caring environment which enables residents to flourish and to be as independent as possible, whilst also working within the natural limitations and boundaries of the resident’s care needs.
An integral part of your role as a Senior Care Assistant is to be a true leader and you will be required to demonstrate leadership through coaching others, leading by example and providing hands on training and support to your team of carers. Senior Care Assistants play a pivotal role in creating a supportive and sympathetic working culture where more junior members of the team feel fully supported in their roles.
Central to your role is:
* Management of medication in accordance with medication policy and procedure, ensuring safety and care at all times.
*To be in charge as required in the absence of the home manager and delegate and supervise staff.
* To communicate effectively both verbally and in writing, ensuring comprehensive handovers are completed and updating the home manager of any changes to a residents care needs.
* To ensure documentation including care plans, risk assessments etc. are written in a person-centred way, maintained and kept up to date in a timely manner.
* To provide, supervise and monitor the daily routine to ensure high standards within the home.
*The provision of person-centred care that always ensures the dignity, respect and enablement of all people that use our service.
* Looking for ways to improve the care experience for residents and relatives and seeking out and implementing feedback received.
* Ensuring the delivery of care by taking responsibility for the wellbeing of residents and aiming for the highest standard of holistic, safe and effective care.
You must also be:
Committed to working within the frameworks set out by the RQIA, NISCC and other regulatory bodies in a manner which underpins the Company’s values, policies and procedures.
Receptive to ongoing training and demonstrate a desire to invest time and effort in your own personal development
Maintain resident, staff and business confidentiality at all times. This is inclusive of social media.
About the role
Person-Centred Care
Maintaining and updating care plans which are specific to an individual needs.
Assisting with the personal care of residents including feeding, washing, bathing, dressing and toileting of residents.
Promoting social, self-help and everyday living skills.
Ensuring that all residents retain their privacy and dignity as far as possible.
Assisting those residents with limited mobility to make the best use of aids provided.
Appropriately supervising residents to ensure their safety at all times.
Assisting in the promotion of continence.
Participating in group, recreational and day activity programmes, and accompany residents on outings and to appointments as required.
Ensuring that all untoward incidents, e.g. falls, accidents, complaints etc, relating to residents are reported.
Caring for residents’ personal possessions and ensure that all personal information relating to residents remains confidential.
Hospitality
Assisting with the serving of food/drinks to residents as required.
Assisting in the sorting and laundering of residents’ personal clothing and other laundry.
Making and changing beds and ensure that bedrooms are clean and tidy.
Ensuring that all equipment used by residents is cleaned and maintained
Making visitors to the Home feel welcome and providing refreshments/assistance as required.
Being kind and courteous to all service users of the home, providing the necessary assistance and responding to enquiries where required
Treat all service users, colleagues and other third parties in and/or associated with the Home with dignity and respect at all times
Administration & Training
Completing all written records as instructed, and in line with, the Company’s policies and procedures.
Reading and following all the Company’s policies and procedures
Participating in staff meetings and mandatory training as required.
Health & Safety
Reporting immediately to the Nurse Manager or Team Leader, any illness of an infectious nature or accident incurred by a resident, staff member or self.
Ensuring that all Company policies and procedures are understood and adhered to, including fire prevention and precautions, and Health & Safety regulations.
Ensuring that all breakages and faulty equipment is reported.
Ensuring the security of the Home is maintained at all times.
Senior duties
As a Senior Care Assistant, you will also be tasked with:
Organising the floor and allocating duties out to care staff.
Daily checks on the care staff documentation to ensure it is completed fully and accurately, and weekly auditing of same
Ensuring staff supervision with care staff is maintained up to date.
Taking responsibility for completing stock checks of essential products and reporting to admin staff for ordering.
A daily walk around of rooms to ensure fresh and tidy.
Ensuring activities are ongoing within the unit.
Inducting new staff and coaching and mentoring new members of the team
What you will need
Required criteria
- NVQ3 in Health & Social Care, related area or equivalent or higher recognised qualification (or working towards such a qualification)
- Previous experience of working within a professional care environment
- Experience of documentation preparation, reporting and care planning
- A genuine interest and passion for working with people with various care needs and making a positive difference to all aspects of their daily living experience
- Live registration with NISCC, satisfactory to the company
Desired criteria
- Dementia related qualification and/or experience
- Supervisory experience and/or experience acting as a team leader, buddy or mentor to others
Wood Green Healthcare
We are Woodgreen Healthcare, a dedicated provider of high-quality residential and nursing care across Northern Ireland.
Our focus is on person-centred support, ensuring every resident is treated with dignity, respect and compassion.
We create warm, homely environments where individuals can feel safe, valued and supported to live fulfilling lives.
At Woodgreen Healthcare, we believe that great care begins with great people and strong values.
At Woodgreen Healthcare, we are passionate about delivering exceptional standards of care to older people and those with complex needs. Our homes provide residential, nursing and dementia care, supported by skilled multidisciplinary teams who place residents at the heart of every decision. We work closely with families, healthcare professionals and local communities to ensure care plans are tailored, flexible and meaningful. With a commitment to continuous improvement, we invest in modern facilities, staff development and innovative approaches that enhance quality of life. For our teams, Woodgreen Healthcare is more than a workplace — it’s a place where compassion meets professionalism and where every role makes a real difference.
Our culture is built on kindness, teamwork and respect. We believe that when our staff feel supported and valued, our residents receive the very best care. At Woodgreen Healthcare, we encourage open communication, shared learning and a genuine sense of belonging. Every colleague — from carers to nurses, chefs to housekeeping — plays a vital role in creating a positive home environment. We celebrate diversity, recognise achievements and promote a culture where people are empowered to grow. Above all, we are proud to be a team that puts people before processes and compassion before everything.
Our benefits
We are committed to looking after our people as well as our residents. At Woodgreen Healthcare, you will receive comprehensive induction training, ongoing professional development and clear opportunities to progress your career. We offer competitive pay, flexible shift patterns and a supportive management team that listens. Our employees benefit from a friendly working environment, access to further qualifications and regular supervision to help them thrive in their roles. Most importantly, we offer the chance to do meaningful, rewarding work where you can see the positive impact you make every day. When you join us, you become part of a team that is respected, appreciated and truly valued.
Annual performance review
Culture of recognition
Senior Care Assistant Newtownabbey
We are Woodgreen Healthcare, a dedicated provider of high-quality residential and nursing care across Northern Ireland.
Our focus is on person-centred support, ensuring every resident is treated with dignity, respect and compassion.
We create warm, homely environments where individuals can feel safe, valued and supported to live fulfilling lives.
At Woodgreen Healthcare, we believe that great care begins with great people and strong values.