Night Manager
Join our fabulous team at The Fleet Hotel as a Night Manager.
The Night Manager is an important position working closely with the Operations Manager & Front Office team.
The Night Manager oversees hotel operations during nighttime hours, ensuring smooth guest experiences, safety, and efficient front desk operations. They handle late check-ins, security concerns, financial reconciliations, and emergency situations while maintaining high service standards.
About The Fleet
The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Café, much loved by Dubliner’s for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley’s Café which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner’s for generations.
R
ole Responsibilities
Guest Services & Front Desk Operations
Manage check-ins, check-outs, and guest inquiries efficiently.
Handle guest complaints and resolve issues promptly.
Monitor late arrivals and early departures, ensuring seamless service.
Security & Safety
Ensure guest and staff safety during nighttime hours.
Conduct property inspections, firewalks and address security concerns.
Coordinate with security personnel and respond to emergency situations (fire alarms, medical incidents, disturbances).
Enforce hotel policies, including noise control and unauthorized access prevention.
Financial & Administrative Duties
Oversee night audit processes, including reconciling daily transactions.
Manage cash handling procedures and ensure proper balancing of tills.
Monitor occupancy levels and handle walk-in reservations.
Staff Supervision & Team Leadership
Supervise and support night staff, including front desk, housekeeping, and security teams.
Delegate tasks to ensure efficiency in overnight operations.
Provide training and guidance to night shift employees.
Act as the main point of contact for any escalations.
Operational Oversight
Ensure smooth handover to the morning team with detailed reports.
Address maintenance and housekeeping issues that arise overnight.
Monitor hotel facilities and ensure cleanliness and readiness for the following day.
About the role
Requirements
Education & Experience:
Minimum of 2–3 years’ experience in a supervisory or managerial role.
Experience working night shifts.
Experience in hospitality management.
Skills & Competencies:
Strong leadership and decision-making skills.
Excellent communication and interpersonal abilities.
Ability to handle high-pressure situations and resolve conflicts calmly.
Proficient in using management systems, HotSoft preferred.
Strong organisational and time-management skills.
Basic financial literacy (e.g., managing petty cash, end-of-day reports, night audits).
Perks and Benefits of working at The Fleet Hotel
• Competitive rate of pay
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, high quality meals on duty including breakfast, lunch & dinner
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days
About Windward Management
The Fleet Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Night Manager!
Night Manager
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.