Quality Assurance Auditor
Ashdale Care is a leading provider of high-quality residential care for young people across Ireland. We deliver specialist, trauma-informed care to young people with complex needs, supported by committed and skilled professionals.
We are now inviting applications for the role of Quality Assurance Auditor—a key position ensuring that our homes consistently meet the highest standards of care, compliance, and excellence.
Role Overview
The Quality Assurance Auditor reports directly to the Quality Assurance Manager and plays a central role in reviewing, monitoring, and enhancing quality across our residential homes.
This position is office-based/hybrid, with significant travel between homes. You will collaborate closely with home management teams and staff, helping to drive excellence, uphold regulatory standards, and ensure young people experience the highest quality of care
About the role
Key Responsibilities
Audit & Compliance
Conduct thematic audits in allocated homes following organisational policy.
Engage with staff through interviews and direct observation to assess understanding of policies, procedures, and the Model of Care.
Meet with young people (where appropriate) to understand their placement experience and identify opportunities for improvement.
Prepare comprehensive written audit reports and present findings to the Quality Assurance Manager.
Review monthly thematic audits submitted by home management and provide feedback via the weekly governance report.
Verify completion of action plans.
Review SERG minutes, supervisions, policies, procedures, and personnel files to triangulate evidence.
Deliver feedback meetings to Home Management and Regional Managers following annual audits.
Provide coaching and guidance to management teams on auditing and quality assurance expectations.
Quality Improvement
Report all non-compliance immediately to the Quality Assurance Manager.
Support the development of annual compliance reports and Quality Improvement Plans.
Contribute to systems and processes that drive continuous quality improvement across all homes.
Governance
Contribute to the weekly governance report issued to the Senior Leadership Team.
Organisational Values
Be an ambassador for Ashdale Care and uphold our core values:
Honesty & Integrity • Mutual Respect • Personal Accountability • Pursuit of Excellence
What you will need
Required criteria
- Level 7 Degree in Social Care or equivalent as per the Tusla list for working in residential care
- Strong working knowledge of the National Standards for Children’s Residential Centres.
- Minimum 3 years’ experience in children’s residential or working with young people
- Minimum 1 year auditing experience.
- Excellent planning, organisational, communication, and interpersonal skills.
- High level of IT proficiency
- Ability to manage your own workload, work independently, and travel between locations
- Full, clean driving licence and access to personal transport
Ashdale Care Ireland
We hold a heartfelt mission to care for, protect, support, empower, inspire, and enthuse both young people and colleagues.
Ashdale Care is committed to positively transforming lives.
Ashdale Care is the leading provider of enhanced and specialised therapeutic residential care for children and young people in Ireland. We care for young people with complex emotional and behavioural needs who cannot be adequately cared for in a mainstream setting. For over 20 years our focus has always been ‘putting the child first’. Our child-centric ethos consists of compassionate and industry-leading therapeutic care. Our service is child-centered and uses a comprehensive, evidence-based, programmatic approach (CARE) in the homes, with additional support provided by our in-house Therapeutic Support Team, which consists of Psychologists, Occupational Therapists, Art Therapists, Teachers, and Behaviour Therapists.
Our core goal is to allow children to create relationships, develop life skills and give them a safe place to grow. We define ourselves by the care we give to everybody at Ashdale Care. We provide an abundance of training opportunities to all those on the Ashdale Care team. You will have every opportunity to grow in your role, and we reward and recognise hard work and dedication through career progression. Our commitment to transforming lives is a mission that our team members contribute to daily and a role they are fully supported in.
Our benefits
Join Our Community As a new team member, you'll be part of an organisation that values your growth and well-being. We offer a supportive and inclusive work environment, exceptional training opportunities, progressive career pathways and a host of attractive salary packages.
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Flexible schedule
Employee development programs
Free parking
Cycle to work
Referral bonus
Open office
Competitive salary
Employee Assistance Scheme
Wellbeing Scheme
Work With Charities
Social Opportunities
Employee of the Month
Employee Recognition Scheme
Annual performance review
Service recognition increases to annual leave
Company employee App
Quality Assurance Auditor
We hold a heartfelt mission to care for, protect, support, empower, inspire, and enthuse both young people and colleagues.
Ashdale Care is committed to positively transforming lives.