Sales Administrator

Key Responsibilities

• Welcome visitors by greeting them in person or by telephone, answering or directing enquiries to the appropriate department.

• Promote and sell Celtic Nights tickets to individual guests, groups, and partner organisations.

• Manage administrative duties for Celtic Nights bookings, including individual, group, and partner bookings, invoicing, reporting, and general administration.

• Ensure all phone and email enquiries for both the show and the ground floor are responded to promptly and professionally.

• Produce detailed function sheets for large events, ensuring all agreed customer details (upsells, special occasions, special requests) are clearly communicated to the Operations team.

• Work closely with the Sales Executive, Show Manager, and Food & Beverage Manager to ensure effective communication across departments.

• Carry out additional duties as required by management.

• Comply with all company policies and procedures, including Health & Safety, Security, Hygiene, Fire Procedures, Licensing Laws, and Cash Handling/Till Procedures.

Requirements

• Minimum 1 year hospitality experience (essential).

• Fluent English, both written and spoken.

• Proficient in Microsoft Office.

• Opera Cloud experience is desirable but not essential.

• Availability to work weekends is required.

• Candidates must have the legal right to work full-time in Ireland.

What We Offer

• A full-time position in a vibrant, customer-focused hospitality environment.

• Opportunity to work with an established venue and a supportive team