Wedding & Events Manager - Osprey

Duties include:

• To enthusiastically sell our wedding & events service as well as all products and services provided by the hotel.

• To be the first point of contact for all Wedding & events Enquiries via telephone, e-mail and to respond to all enquiries in a timely manner and manage .

• To manage and coordinate all Weddings & events in the hotel, from enquiry stage through to the day of the wedding or event.

• To attend Wedding Fairs, showcases and bridal events

• Assist and manage the availability and co-ordination of the hotel function diary within the strategy of the hotel.

• To reach agreed targets, as set out by the Sales and Marketing Manager.

• To play a vital role in maintaining and improving the Hotel standards by communicating client and guest feedback to relevant Managers in order to improve service.

• Arranging all supplier elements relating to wedding and event packages

• To be knowledgeable of all company products, cross-selling when possible.

• To be pro-active and use your initiative in generating sales.

• Arrange and conduct show-arounds and Wedding Open evenings.

• Deliver high level of service in all weddings, meeting and events.

• Monitoring all details on function sheets ensuring it is  accurate, correct and concise allowing for proper execution of all events.

• Preparing and updating menus, floor plans and table plans for all functions

• Following up on any provisional bookings that have been made

• Liaising with reservations and the front office team for bedroom bookings for events and weddings

• To be familiar with competitor offerings and stay in tune with market trends for wedding and events industry

• Administrative duties for the meeting & events office and the sales office – menus, table plans, signage etc.
  
  

Ideally you will have:

• Previous experience of 1 to 2 years in a similar role would be desirable

• Customer communication skills of a very high standard as well as strong administration skills

• Excellent attention to detail with clear ability to creatively present case to customer.

• Ability to manage time effectively

• Ability to work within a team, whilst driving the sales agenda in a very busy environment.

• Knowledge of Hotsoft and Moposa would be desirable but not essential

• Fluent level of spoken & written English.

Why Work With Us?

We offer a variety of roster options that can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.

The Osprey Hotel & Spa #ThisIsYourPlace