Mixologist - Polly's
Overview
The Mixologist at The Ross Hotel is responsible for creating and serving high-quality beverages that enhance the guest experience. As an expert in craft cocktails and beverage presentation, the Mixologist will ensure that guests receive innovative and expertly crafted drinks, while maintaining the highest standards of service and cleanliness. This role also involves managing the bar inventory, assisting with training junior team members, and maintaining a welcoming atmosphere at the bar.
About the role
Key Responsibilities
Prepare and serve a variety of cocktails, mocktails, and beverages in accordance with hotel standards.
Develop new and creative cocktails to offer guests unique and high-quality drink options.
Ensure the efficient operation of the bar, including organising ingredients, glassware, and tools, and maintaining the overall cleanliness of the bar area.
Create a welcoming and interactive experience for guests, providing excellent customer service and recommending drinks based on guests' preferences.
Monitor and maintain the bar's inventory, ensuring that all ingredients, garnishes, and supplies are well-stocked and fresh.
To show/develop awareness of changing business levels and trends, and expected busy and quiet times.
Ensure that all drinks are made according to recipe specifications, with consistent quality and presentation.
Provide guidance and training to junior bar staff, ensuring they understand the techniques and standards for cocktail preparation and customer service.
Maintain knowledge of current beverage trends, including emerging cocktail styles, spirits, and techniques.
Ensure compliance with health and safety regulations, including safe alcohol service practices and sanitation standards.
Assist in the promotion of the bar and special drink offers, enhancing guest satisfaction and hotel revenue.
Take part in regular stock-taking and assist with ordering bar supplies as required.
Handle customer inquiries and complaints with professionalism and resolve any issues promptly.
Promote a positive and professional environment, collaborating effectively with other hotel departments to ensure guest satisfaction.
To be available for end of shift cashiering, in the absence of a manager or supervisor.
Working Hours
As per the schedule provided, including evenings, weekends, and public holidays. Flexibility is required to accommodate the needs of the business and guest preferences.
Working Conditions
The role involves standing for extended periods and the physical demands of mixing and serving drinks, as well as maintaining cleanliness in the bar area. Shifts may include evenings, weekends, and public holidays
The Ross Hotel
Located in the heart of Killarney, just moments from Killarney National Park, The Ross is a bold, boutique hotel known for its character, style and vibrant energy. Playful interiors, luxurious touches and a buzzing food and drink scene, we’ve built a reputation as a place where personality is celebrated and memorable moments are made.
We are a team of creative, passionate and welcoming people who take pride in delivering exceptional guest experiences. Whether it’s through warm, genuine service, beautifully presented dishes, or an atmosphere that encourages guests to relax and enjoy themselves, everything we do is driven by pride and personality
The Ross is steeped in history and an integral part of Killarney. The hotel has been part of the Treacy family since 1938, when Marie Treacy purchased the hotel from her Aunt Julia O’ Donoghue (née Scott) for whom she worked for a number of years at this landmark Killarney hotel. Marie ran the hotel tirelessly and successfully for over four decades until her son Padraig joined the family business in the late 1970’s. Padraig and his wife Janet took over the management of The Ross in 1983, and the hotel was fully refurbished into its chic, quirky boutique style status in 2006. In 2009 Padraig and Janet’s daughter Ciara joined the family business and proudly runs the ship today. Subsequently Padraig and Janet Treacy built a sister property, now known as The Killarney Park just across the road at East Avenue, which opened its doors in 1992.
The Ross is energetic, collaborative and supportive. We value individuality and encourage our team to bring their authentic selves to work. We believe that confidence, creativity and kindness are just as important as skill and experience. Teamwork is at the core of what we do. We support one another during busy services, celebrate successes together, and foster an environment built on mutual respect. Our modern, stylish surroundings are matched by a forward-thinking approach to hospitality — one where fresh ideas are welcomed and initiative is recognised. We know that outstanding guest experiences start with a happy team. That’s why we prioritise: A positive and respectful working environment Strong leadership and open communication Opportunities for learning, development and progression Recognition of hard work and achievement Encouraging a healthy work-life balance We are committed to helping our team grow — whether that means developing new skills, stepping into leadership roles, or building a long-term career in hospitality.Team Wellbeing & Development
Our benefits
Perks of Being Part of Our Team: Learning & development programmes to grow your skills and career Team parking Complimentary meals while on duty 50% off spa treatments and 20% off spa products Special off-peak accommodation rates for friends and family 50% off meals in the restaurant or bar 10% off orders in Luna Coffee & Wine Team Charity Day participation Bike to Work scheme Monthly team social events and a full yearly social calendar Monthly reward and recognition scheme €500 Team Referral Scheme At The Ross, your career journey matters.
Employee development programs
Employee discounts
Free parking
Cycle to work
Free work laptop
Referral bonus
Competitive salary
Preferential room rates
Family and friends rates
Discount on meals purchased
Discount on spa treatments or products
Free meals during shifts
Employee Assistance Scheme
Wellbeing Scheme
Work With Charities
Annual Rise
Employee of the Month
Employee Recognition Scheme
Annual performance review
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Bereavement leave
Staff celebration events
Company employee App
Mixologist - Polly's
Located in the heart of Killarney, just moments from Killarney National Park, The Ross is a bold, boutique hotel known for its character, style and vibrant energy. Playful interiors, luxurious touches and a buzzing food and drink scene, we’ve built a reputation as a place where personality is celebrated and memorable moments are made.
We are a team of creative, passionate and welcoming people who take pride in delivering exceptional guest experiences. Whether it’s through warm, genuine service, beautifully presented dishes, or an atmosphere that encourages guests to relax and enjoy themselves, everything we do is driven by pride and personality