Receptionist Part-Time
Discover Your Future at Osprey Hotel – Where Every Day is a New Opportunity!
Our Hotel:
The Osprey Hotel a luxury four-star spa hotel situated in the heart of vibrant Naas town, only 35 minutes from Dublin – an idyllic location! Perfect for exploring the abundance of family activities around Kildare or wandering further into Ireland’s Ancient East.
Are you looking for a workplace that values your skills, nurtures your growth, and fosters a vibrant and dynamic environment? Look no further than the Osprey Hotel
Getting to the Osprey : Free onsite parking for staff . Using public transport , the bus will leave you just a short walk away from the hotel. Using the train , you can hop on the feeder bus into Naas from the Sallins train station and this will leave you with just a short walk to the hotel.
Your New Role
We are looking for someone who is friendly, helpful and empathetic to the core. If this is you, then this position is a perfect match. Always there to lend a helping hand, the receptionist can leave the best of impressions on our guests through friendly and helpful interactions. The receptionist role can also be one of the most rewarding and enjoyable roles that people can bring their own touch to. The ideal candidate will have excellent communication and customer service skills. a team player with the ability to multi-task and a fine eye for detail. We are looking for someone who is a professional and polished individual. Previous experience within a similar role is desirable but not essential as on the job training will be provided. This role is made for you to make it your own.
About the role
Responsibilities will include:
Greeting guests in a warm, friendly, and professional manner
Efficiently checking guests in and out
Answering the switchboard and telephone courteously, transferring calls, and handling requests
Accurately taking reservations and noting any special requirements
Promoting and upselling the hotel’s facilities at every opportunity
Ensuring billing is completed accurately and in line with company standards
Handling guest complaints, queries, and suggestions promptly and professionally
Adhering to all company policies including Customer Care, Health & Safety, Fire Safety, and Cash Handling
Communicating effectively with colleagues to ensure smooth daily operations
The Ideal Candidate
We’re looking for someone who is:
Experienced in a similar role (desirable but not essential)
Courteous and committed to delivering consistently high standards of service
A team player with strong multitasking abilities
Ability to stay calm under pressure and capable of working on their own initiative
Detail-oriented and standards-driven, with a passion for hospitality
An excellent communicator with strong interpersonal skills
Fluent in English (both written and spoken)
Flexible and available for a variety of shifts, including weekends
This is a part-time role which include midweek and weekend shift work.
Why Work With Us?
At The Osprey Hotel & Spa, we believe in creating a positive work-life balance. We offer flexible roster options tailored to suit your lifestyle. You’ll be joining a team of talented professionals who work collaboratively and enjoy what they do. We’re committed to supporting your growth with comprehensive training and a welcoming work environment.
#ThisIsYourPlace
PREM Group
PREM Group is a leading hospitality management company operating across Europe, specialising in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Our benefits
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success. Just some of the benefits of working with us: Great Place to Work Accredited in UK 2025 & 2026 and in Ireland since 2023 Achieved Great Place to Work Best Workplace listing in Retail, Hospitality & Leisure in UK 2025 Achieved Great Place to Work Best Workplace listing for Women in UK in 2025 PREM Group UK & Ireland listed as one of the Fortune 100 Best Large Companies to Work For™ Europe for 2025 Excellent working environment Learning & development opportunities Career progression opportunities Competitive salary Staff uniform Excellent hotel staff rates across Ireland, UK & Continental Europe for employees and friends and family rates Employee assistance programme Annual Employee recognition awards including long service recognition
Employee discounts
Competitive salary
Long service recognition
Employee Assistance Scheme
Culture of recognition
On the job learning
Progression opportunities
Staff celebration events
Receptionist Part-Time
PREM Group is a leading hospitality management company operating across Europe, specialising in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.