Onboarding and Training Executive
About SeeMeHired
At SeeMeHired, we are redefining how companies and candidates connect. We’re a high-growth startup dedicated to making hiring more efficient, transparent, and human. As we scale, we need someone who doesn't just "show" people how to use software but ensures our clients are set up for long-term success from day one.
The Role
We are looking for an Onboarding Specialist who thrives on human connection and has a knack for making complex SaaS products feel simple. You will be the primary guide for our new clients, taking them from "just signed" to "fully optimised."
This isn't a "set it and forget it" role. You’ll be leading remote training sessions, solving problems on the fly, and acting as a proactive advocate for our users.
About the role
What You’ll Do
Lead Remote Training: Conduct engaging, high-energy product walkthroughs via video for diverse client teams.
Drive Product Adoption: Ensure clients are utilising the full power of SeeMeHired’s features to meet their specific hiring goals.
Be a Proactive Partner: Identify potential "stuck points" before they happen and provide creative solutions to keep the onboarding process moving.
Build the Playbook: As a startup, we are always evolving. You’ll help refine our onboarding documentation and training materials.
Collaborate: Work closely with Sales and Product teams to relay client feedback and improve the overall user experience.
What You Bring
The People Factor: A background in customer-facing roles where you’ve mastered the art of active listening and clear communication.
Startup DNA: You don't wait for a manual to be written—you help write it. You are comfortable with ambiguity and move fast.
Tech Savvy: You can troubleshoot on the fly and are comfortable navigating various CRM and webinar tools.
Engagement: You have the "it" factor. Even over a screen, you can keep a group focused, excited, and empowered.
What you will need
Required criteria
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Excellent communication and presentations skills.
- 8 GCSE's grade C or above, including English and Maths.
- Must have good command of both written and spoken English.
- Ability to work effectively in a remote environment
- Experience of demonstrating a technical product.
- At least 1 year of experience specifically training users remotely on a SaaS platform.
Desired criteria
- Recruitment or HR consultancy experience.
- Knowledge of Applicant Tracking and HR platforms
SeeMeHired
Based in Belfast, software company SeeMeHired.com is an applicant tracking and hiring platform, built to save employers a great deal of time, effort and money when recruiting new staff. It is used by all types of employers across the UK and Ireland to automate and streamline their hiring processes including sourcing, screening, shortlisting, selecting and hiring new staff.
SeeMe Hired Ltd was established in January 2017, when it started to develop its platform and was commercially launched to customers in March 2020. It is both privately and publicly owned and has ambitious plans to extensively grow its customer base across the UK and Ireland over the next 18 mths. SeeMeHired.com is used by employers to automate and streamline their hiring processes including sourcing, screening, evaluating and onboarding new staff.
We are an eclectic mix of recruitment, sales, marketing and software experts, operating in a creative environment to deliver a game-changing platform for employers and candidates alike. We are a company that goes above and beyond to ensure that our employees are always working on new challenges. Our culture encourages trust and provides support to help staff meet those challenges successfully. We believe in investing in employee development and we're proactive at making sure that your role is constantly growing. Creating a positive working environment is a key aspect of the SeeMeHired culture with fun lunch times, team events and programs. We offer Competitive Pay, Great Benefits, Amazing People, Flexibility, Great Work, Awesome Opportunities and Excellent Experiences!
Our benefits
The benefits are:
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Flexible schedule
Office perks
Gym membership or wellness programs
A diversity program
Casual dress
Free parking
Referral bonus
Open office
Competitive salary
Social Opportunities
Hybrid Working
Onboarding and Training Executive
Based in Belfast, software company SeeMeHired.com is an applicant tracking and hiring platform, built to save employers a great deal of time, effort and money when recruiting new staff. It is used by all types of employers across the UK and Ireland to automate and streamline their hiring processes including sourcing, screening, shortlisting, selecting and hiring new staff.