This job expired on 20th February 2026
Receptionist - Connemara Coast
Join our fabulous team at the Connemara Coast Hotel as a Front Office Receptionist.
The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.
About The Connemara Coast
Spectacularly set on the Wild Atlantic Way and the shores of Galway Bay, our luxurious four star Connemara Coast Hotel offers visitors an ideal base from which to explore the spectacular scenery of Connemara and the vibrant city of Galway, a mere 15 minutes away. With grounds that sweep down to the water’s edge, what better place to relax and unwind while taking in the stunning views across Galway Bay to the Burren of Co. Clare.
Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
To complete duties as requested by the Front Office Manager & Supervisor
To greet any arriving guests in a warm and welcoming manner, acknowledging them immediately and attending to them as soon as possible
To efficiently check in guests, confirming that all details and any special requests are correctly updated on HotSoft and communicated to relevant team members
To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
To confirm/offer dinner reservations to all guests upon check in.
To provide information/directions and answer queries about the local area/amenities
To ensure all room service calls are handled quickly and efficiently
About the role
Requirements
The ideal candidate will possess a minimum of 1 year experience in a customer service role.
Strong work ethic and customer centric mindset required
Excellent spoken English required
Excellent organisation and communication skills required
Ability to learn new information required
Resilience and capable of working under pressure a distinct advantage
The ideal candidate must be available to morning and evening shifts throughout the week, weekends and public holidays.
Perks and Benefits of working at the Connemara Coast Hotel
Very competitive hourly wage
PRSA pension scheme
Career progression opportunities across the Windward group
Employee Assistance Programme
Digital Wellness Programme
Complimentary, high-quality meals on duty including breakfast, lunch & dinner
Discounted room & dining rates in Windward properties for you as well as friends and family
Refer-a-friend scheme
Training and development opportunities dedicated to your development
Cycle-to-work scheme
About Windward Management
Connemara Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
What you will need
Required criteria
- Computer Skills
- Customer Service
Desired criteria
- handling complaints
- greeting and checking in guests
- dealing with enquiries
- replying to emails
- Hotsoft
Professional skills you’ll need for this job opportunity
Reception skills
Receptionist - Connemara Coast
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.