Receptionist
We are currently recruiting for a Receptionist to join our dynamic Front Office team. The ideal candidate will ensure consistent delivery of the highest standards of service and promote a professional and positive image of the Hotel and its operation to all Hotel guests. Ensure that the highest standard of service and the best possible guest experience is maintained. Be responsible for establishing and maintaining a professional relationship with hotel guests and patrons. This is a part- time position which will involve working 4- 5 days per week.
The Responsibilities include:
Dealing with all check-in/out in a professional, efficient and courteous manner and ensuring that guests are helped with any information they may require during their stay.
Answering all phone calls in a polite and timely manner and assisting all callers.
Ensuring all daily reports are completed before the appointed time.
Liaise with all departments as and when requested
Inputting reservations from 3rd party websites and telephone bookings
Being familiar with all of the day to day business activities including arrivals, departures, and meeting room bookings.
Ensuring all cash, billing, and float procedures are adhered to at all times.
About the role
The Ideal Candidate will:
Previous experience working in a Hotel reception or similar is essential for this role
Knowledge of the Hotsoft Front Office system is an advantage
Maximum flexibility with regards to hours/ must be available to work over a 7 day period
Excellent sales and customer care skills
Excellent communication/telephone techniques and be computer literate
Enjoy working with the public
Must be a team player
Fluency in English
Enjoy working in a busy environment and works well under pressure
Perks and Benefits of working at Cavan Crystal Hotel
Excellent competitive salary
Savings scheme
Enhanced Maternity Leave benefit
Discounted leisure centre membership
Complimentary, high quality meals on duty
Employee of the Month award
Complimentary barista-style coffee
Discounted rates in Windward properties for you as well as friends and family
Refer-a-friend scheme
Training and development opportunities dedicated to your development
Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days
Cycle-to-work scheme
Employee Assistance Programme
Digital Wellness Programme
PRSA pension scheme
About Windward Management
Cavan Crystal Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Front Office Receptionist!
What you will need
Required criteria
- Maximum flexibility with regards to hours/ must be available to work over a 7 day period
- Fluency in English
Desired criteria
- Knowledge of the Hotsoft Front Office system
Professional skills you’ll need for this job opportunity
Hospitality
Exceptional Customer Service Skills
Windward Management
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Receptionist
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.