This job expired on 23rd February 2026
Deputy Referrals, Admissions & Safeguarding Manager
We are seeking an enthusiastic and proactive team member to support the effective review and processing of referrals, admissions, and discharges across our services. The role will include providing strong oversight, governance, and constructive feedback on incident reports to ensure full adherence to policy, legislation, and best practice standards. You will also contribute to building practice capacity within teams, which may include delivering occasional training in key areas such as report writing.
About the role
KEY RESPONSIBILITIES:
§ Assess and manage referrals, ensuring timely review of information and alignment with available placements.
§ Collaborate with Regional and Home Managers to plan and maintain capacity across services.
§ Ensure compliance with organisational referral policies, procedures, and standards.
§ Oversee the full referral-to-admission process, ensuring smooth transitions for young people entering services.
§ Support effective discharge planning, working with internal teams and external stakeholders.
§ Liaise closely with the National Placement Team (NPT) to maintain strong communication and service alignment.
§ Monitor placement progress, ensuring reports are completed accurately and submitted within required timeframes.
§ Maintain clear, professional communication with internal teams, external agencies, and key stakeholders.
§ Contribute to service development, identifying opportunities to improve referral pathways and placement outcomes.
§ Maintain accurate records and documentation, ensuring data integrity and compliance with regulatory expectations.
§ Lead and maintain robust procedures for reviewing incidents, complaints, compliments, and Child Protection & Welfare concerns, ensuring thorough oversight and timely response.
§ Provide clear, constructive feedback to Home Managers and support improvements in care practice, documentation standards, and staffing approaches.
§ Monitor compliance and practice quality, ensuring alignment with childcare legislation, National Standards, best practice guidelines, and full integration of the TCI and CARE models.
§ Coordinate and chair MDT incident review meetings, record and distribute minutes, and track action plans to ensure effective follow‑up and completion.
§ Strengthen governance and safeguarding systems by collaborating with Regional Managers and the TST, escalating risks appropriately, and maintaining accurate safeguarding and incident registers.
TRAINING
§ Full induction will be provided along with training in our model of care.
ESSENTIONAL SKILLS & EXPERIENCE
§ Minimum of 5 years’ experience in Children’s Services, ideally within Children’s Residential Care, with strong safeguarding knowledge and confidence managing complex or challenging situations.
§ Strong analytical abilities with proven skills in trend identification, data analysis, investigation, and strategic problem‑solving to support evidence‑based decision‑making.
§ Excellent communication and organisational skills, with the ability to chair meetings confidently, provide clear feedback, and collaborate effectively with internal and external stakeholders.
§ High standard of written recording (including accurate spelling and grammar), strong IT skills, and the ability to learn new digital systems quickly.
§ Level 7 qualification in Social Care or a related field, with the ability to work flexibly, independently, and as part of a team while maintaining professional standards of practice.
What you will need
Required criteria
- Minimum of 5 years’ experience in Children’s Services, ideally within Children’s Residential Care, with strong safeguarding knowledge and confidence managing complex or challenging situations
- Level 7 qualification in Social Care or a related field, with the ability to work flexibly, independently, and as part of a team while maintaining professional standards of practice
Ashdale Care Ireland
We hold a heartfelt mission to care for, protect, support, empower, inspire, and enthuse both young people and colleagues.
Ashdale Care is committed to positively transforming lives.
Ashdale Care is the leading provider of enhanced and specialised therapeutic residential care for children and young people in Ireland. We care for young people with complex emotional and behavioural needs who cannot be adequately cared for in a mainstream setting. For over 20 years our focus has always been ‘putting the child first’. Our child-centric ethos consists of compassionate and industry-leading therapeutic care. Our service is child-centered and uses a comprehensive, evidence-based, programmatic approach (CARE) in the homes, with additional support provided by our in-house Therapeutic Support Team, which consists of Psychologists, Occupational Therapists, Art Therapists, Teachers, and Behaviour Therapists.
Our core goal is to allow children to create relationships, develop life skills and give them a safe place to grow. We define ourselves by the care we give to everybody at Ashdale Care. We provide an abundance of training opportunities to all those on the Ashdale Care team. You will have every opportunity to grow in your role, and we reward and recognise hard work and dedication through career progression. Our commitment to transforming lives is a mission that our team members contribute to daily and a role they are fully supported in.
Our benefits
Join Our Community As a new team member, you'll be part of an organisation that values your growth and well-being. We offer a supportive and inclusive work environment, exceptional training opportunities, progressive career pathways and a host of attractive salary packages.
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Flexible schedule
Employee development programs
Free parking
Cycle to work
Referral bonus
Open office
Competitive salary
Employee Assistance Scheme
Wellbeing Scheme
Work With Charities
Social Opportunities
Employee of the Month
Employee Recognition Scheme
Annual performance review
Service recognition increases to annual leave
Company employee App
Deputy Referrals, Admissions & Safeguarding Manager
We hold a heartfelt mission to care for, protect, support, empower, inspire, and enthuse both young people and colleagues.
Ashdale Care is committed to positively transforming lives.