💡 The Role

As a Service Manager providing maternity cover, your focus will be on:

• Ensuring the smooth day‑to‑day running of the service by maintaining existing ways of working

• Supporting and guiding Team Supervisors and Support Workers

• Upholding our current quality standards, regulatory requirements and internal processes

• Managing operational tasks such as rota oversight, audits, safeguarding and health & safety

• Maintaining positive relationships with families, professionals and partners

• Providing stable, consistent leadership to keep the team confident and supported during the cover period

This role is ideal for someone who can step in, pick things up quickly and keep the service running effectively without the expectation to implement new systems or develop long‑term initiatives.

🌱 Why Join Us?

• Award‑winning training & development opportunities

• Become part of our employee‑owned organisation

• Up to 8% employer pension contribution

• Health & wellbeing support, including an Employee Assistance Programme

• Cycle to Work scheme, retail discounts and more

• A rewarding role where you can support a great team and maintain high‑quality care

🔧 Key Responsibilities

Maintain Service Quality & Operations

• Continue established processes for audits, incident reporting and quality monitoring

• Ensure compliance with safeguarding, CQC requirements, GDPR and health & safety standards

• Monitor existing service budgets and maintain accurate reporting

Provide Supportive Leadership

• Offer clear guidance and practical support to Team Supervisors and staff

• Conduct supervisions, appraisals and return‑to‑work meetings as required

• Maintain strong communication and a positive team culture

Ensure Stability & Continuity

• Keep established systems and service approaches running consistently

• Manage referrals and maintain appropriate occupancy levels

• Liaise with families, carers and external professionals to ensure ongoing customer wellbeing

✅ What You’ll Need

• Level 5 qualification in Social Care

• Experience leading teams in a social care setting

• Strong organisational, communication and problem‑solving skills

• Experience supporting people with learning disabilities

• A calm, consistent, person‑centred approach

🚀 Your Journey With Us

You’ll receive a supportive, structured induction and work closely with the wider management team to ensure a smooth transition into the role.
Employment is subject to enhanced DBS and safer recruitment checks.