This job expired on 18th February 2026
Field Care Supervisor
As a Field Care Supervisor at Caremark Pulborough and Horsham you will play a key frontline leadership role, ensuring that high‑quality, person‑centred care is consistently delivered to customers. You will carry out care reviews, needs assessments, and risk assessments, creating tailored care plans that reflect each individual’s preferences and support requirements.
Our Field Care Supervisors spend most of their time out in the field, observing care delivery, mentoring Care Assistants, and ensuring services remain safe, compliant, and aligned with Caremark’s standards. You will also act as the go‑to support for carers, solving problems, maintaining documentation, and responding to emergencies or urgent situations when needed.
This role also involves coordinating with office staff, monitoring service quality, and ensuring all care provided meets regulatory expectations, including CQC standards and safeguarding protocols. Ultimately, Field Care Supervisors support both customers and care teams, helping maintain exceptional care across Pulborough and Horsham
Working Hours
This role operates on a two-week rota.
Week 1: 06:00–14:00 Monday to Friday, weekend off.
Week 2: 14:00–22:00 on Monday, Wednesday and Thursday, with on-call cover on Saturday and Sunday from 06:00–22:00 for emergency calls, urgent visits and routine FCS duties.
Full-time 40 hours per week.
You may occasionally be asked to provide weekday on-call cover (17:00–22:00) during staff sickness or annual leave.
About the role
Our Expectations of You
We’re looking for someone who is values-driven, an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care.
At least 2 years’ experience in a care setting (home care preferred)
Minimum of Level 3 Health & Social Care qualification
A full UK driving licence
Participate in the out-of-hours on-call rota to respond to emergencies and ensure service continuity
Strong written and verbal communication skills
Compassionate and calm under pressure
Confident using Microsoft Office, care planning and other systems (Access/People Planner)
Knowledge of CQC standards and regulatory compliance
Knowledge of safeguarding protocols and incident reporting procedures.
What you will need
Required criteria
- Excellent written and verbal communication
Desired criteria
- NVQ Level 3 in Health & Social Care
Professional skills you’ll need for this job opportunity
Compliance
Risk Assessments
Caremark Pulborough
Caremark provides high-quality home care in Horsham and Pulborough, including dementia care, live-in care, and respite care.
Our mission is simple: To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for. Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too. Caring for and supporting others runs through the very heart of Caremark. Who is Caremark? Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We are the mark of excellent care. We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week. Caremark’s history – providing home care since 2005 Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago. Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry. Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.
Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK. Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance. Here's why Caremark stands as a beacon of excellence and a great place to work: Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry. Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve. Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism. Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities. We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.
Our benefits
Retirement plan and/or pension
Employee development programs
Referral bonus
Open office
Competitive salary
Long service recognition
Wellbeing Scheme
Blue Light Card
Employee of the Month
Employee Recognition Scheme
Annual performance review
Culture of recognition
On the job learning
Progression opportunities
Long service awards
Company employee App
Flexible Pay with MyView Pay Now
Field Care Supervisor
Caremark provides high-quality home care in Horsham and Pulborough, including dementia care, live-in care, and respite care.