TCU Administrator

Roles & Responsibilities

• Keep database updated with admissions, discharges and personal information. 

• Filing and maintaining records including supporting with HIQA compliance, policies and procedures, statutory files and records. Coordinate with Head Office where required.

• Maintain up to date Resident records – Contracts/ funding approvals/ Admissions/ Absences/ Discharges/ RIP’s/ HSE/ Pensions/ GP/ Pharmacy/ Medical cards

·        Establish excellent professional relationships with the Residents based on respect, rapport, warmth, dignity and professional boundaries

·        Work with the multi-disciplinary team in the relevant areas

·        Meet and great all TCU patients, issue Patient booklet

·        Prepare and issue Contracts of Care  

·        Preparing reports related to the progress of discharge plan for each patients

·        Work within current legislation, relevant policies, and procedures, guidelines, and protocols as laid down by the employer.

·        Working closely with “Riverstick TCU Assistant Director of Nursing ” to provide support to patients and families, including, discharge planning and follow up or referral on, as required, to statutory and/or voluntary services

·        Attend multidisciplinary team meetings and preparing reports as required.(delete as repeated further on)

·        Coordinate and minute Resident Forum Meetings

·        Prepare patient listing, coordinate the MDT and record MDT minutes

·        Compile documentation and forward to GP’s PHN and community network team

·        Working to support the coordination of transfer to the TCU to ensure patent flow in the centre as required

·        Maintain patient data board to maintain patent flow.

·        Keep Line Manager fully informed and up-to-date on all significant matters.

·        Ensure National Safeguarding polices is adhered to and referrals made to the relevant HSE safeguarding Office.

·        Ensure data collection for weekly / monthly report submission to HSE / CUH i.e. DTOC list, bed allocation KPI related data

·        Preparation patient admission checklist and robust handover of discharge plan is received and coordinate with “Riverstick TCU ADONs”.

·        Review demographic details on epic and ensure all patient data on system to maintain  Resident register.

·        Ensure patients’ monies are stored safely in accordance with Safekeeping procedures.

·        Arrange and track transport for all admissions and discharges ensuring accurate documentation and coordination.

From time to time you may be required to support with tasks as outlined below:

General Administration:

• Secretarial support, answering phones, greeting visitors, answering queries, and providing information to team members, residents and families as required.

• Provide administrative support to the DON/ADON extending to entire department as directed.

• Maintain up-to-date records.

• Dealing with all correspondence, emails, calls, reporting etc.

• Other regular/Ad hoc duties as required.

Key Competencies:

• Experience of/with people with additional and/or complex needs

• Excellent organisational skills, self-motivated and self-starter

• Excellent verbal, communication and IT skills

• Willingness to learn and work as part of a multi departmental team

• Dedicated, reliability and flexible approach to work

• Ability to set high personal standards of performance and delivery of desired results

• Excellent problem solving and decision-making skills

• Ability to work on your own initiative

• Responsible and mature approach to work

This list of duties is non exhaustive and may be amended to meet changing needs of the business.