Wellbeing Partner

1.  Deliver High-Impact, Meaningful Wellbeing Experiences

You deliver a vibrant, imaginative and inclusive wellbeing programme that enhances residents’ emotional, social, cognitive and physical wellbeing. This includes, but is not limited to:

·        Silent discos and immersive sensory events

·        Theatre-style storytelling and expressive arts

·        Music, singing, dancing and rhythm-based sessions

·        Cultural celebrations and themed experiences

·        Cinema and theatre nights

·        Creative arts, crafts and tactile sessions

·        Spa-inspired wellbeing moments

·        “Night Out, Night In” experiences, dining events and reminiscence themes

·        In-home immersive experiences such as travel days, food tasting, safari themes or beach recreations

·        Movement sessions adapted for mobility and cognitive ability

All sessions must align with up-to-date support plans and risk assessments.

All sessions and outings must have completed activity-specific risk assessments.

2.  Deliver Personalised 1:1 Wellbeing Support

Residents who cannot participate in group sessions must still experience rich, personal engagement. You will deliver:

·        Bedside sensory work

·        Life-story conversations and personal reminiscence

·        Gentle movement and soothing connection

·        Tactile, sensory or creative engagements tailored to their needs

·        Mini-experiences recreated directly in personal spaces

·        Comforting emotional presence during moments of sadness, anxiety or loneliness Your 1:1 interactions must always reflect the support plan and individual preference.

3.  Build Strong, Meaningful Resident Relationships You will:

·        Build deep, trusting relationships grounded in dignity, respect and genuine interest

·        Understand resident preferences, comfort needs, humour and life history

·        Know what makes each person feel safe, calm, engaged or energised

·        Tailor every interaction to identity, background and aspiration

·        Communicate wellbeing observations and emotional changes to colleagues promptly

Your connections enrich lives and strengthen the whole care team’s understanding of each

resident.

4.  Measure Wellbeing Outcomes & Influence Care

Wellbeing Partners help identify improvements, declines and patterns in a resident’s

emotional or social health. You will:

·        Monitor levels of engagement and participation

·        Identify individuals at risk of social withdrawal or emotional decline

·        Develop targeted wellbeing interventions in partnership with the Wellbeing Lead

·        Share wellbeing observations during multidisciplinary discussions

·        Contribute to clinical and care planning reviews

·        Ensure wellbeing evidence supports the home’s inspection readiness

Your insight is vital to holistic care.

5.  Support Admissions, Transitions & End-of-Life Wellbeing

You will play a meaningful role at key moments in residents’ journeys:

·        Welcoming new residents, easing anxieties and building early rapport

·        Providing gentle wellbeing support for residents returning from hospital

·        Offering calm, personalised emotional support for those receiving end-of-life care (in line with their preferences, dignity and comfort)

·        Supporting families sensitively during transitions This work is delicate, compassionate and essential.

6.  Community Engagement & Outings

You help residents remain part of the world beyond the home. This involves:

·        Escorting residents on trips, events, holidays and local outings

·        Building links with schools, choirs, churches, colleges and community groups

·        Supporting intergenerational projects and external performances

·        Identifying opportunities for cultural, social or sensory enrichment

·        Promoting community involvement and volunteer opportunities You are a bridge between residents and their wider world.

7.  Professional Family Communication (Including WhatsApp Groups)

·        Share updates and photographs (where consent is in place) on the home’s family

WhatsApp groups, ensuring communication is professional, warm and accurate.

·        Check permissions for all residents before sharing any images or content.

·        Ensure content is dignified, respectful and representative of resident choice.

·        Respond to family queries appropriately and escalate concerns when needed.

·        Strengthen partnership working with families to enhance resident wellbeing.

Communication must always meet CHG standards and protect privacy.

8.  Documentation, Governance & Compliance

·        Record meaningful, personalised wellbeing interactions in Nourish promptly.

·        Ensure support plans and wellbeing risk assessments are followed.

·        Complete and adhere to activity-specific risk assessments for every session and outing.

·        Maintain accurate records for inspection readiness, quality governance and internal audits.

·        Escalate any changes in wellbeing needs to relevant colleagues.

Your documentation informs multidisciplinary care and evidences positive impact.

9.  Volunteers & Community Contributors

·        Support volunteers in delivering safe, meaningful interactions.

·        Provide guidance, supervision or signposting as appropriate.

·        Ensure volunteer activities align with risk assessments and resident preference.

10.  Environmental Influence & Presentation

·        Contribute ideas to ensure wellbeing spaces are warm, welcoming and visually appealing.

·        Prepare rooms and communal areas before sessions and restore them afterwards.

·        Use the environment creatively to enhance atmosphere and comfort.

11.  Enrichment Beyond Structured Sessions Wellbeing is not just delivered at set times. You will:

·        Provide emotional reassurance

·        Initiate spontaneous conversation or connection

·        Notice subtle changes in mood or wellbeing

·        Reduce loneliness through presence and companionship

·        Promote dignity, empathy and calm across the home This emotional intelligence is central to exceptional care.

12.  Continuous Professional Development You will:

·        Attend training, development sessions and wellbeing workshops

·        Bring new ideas from research, arts, dementia innovation and sector best practice

·        Share ideas and inspiration to keep the programme fresh and evolving

·        Contribute to CHG-wide wellbeing initiatives and innovation You help elevate wellbeing practice across the organisation.