This job expired on 11th January 2026
Relief Receptionist / Administrator
Are you friendly, efficient and pro-active?
Do you want to join an outgoing, fun and caring charity whose main goals are to help individuals live fulfilling lives?
Guild Care are seeking a Relief (Bank) Receptionist / Administrator for our Head Office and Care homes...
Why Join Guild Care?
At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.
We offer competitive salary and benefits including:
Annual Wellbeing Day off
Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
Cycle to Work scheme
Free Specsavers eye care vouchers
Option to buy and sell annual leave
Health cash plan (silver and gold)
Apply Now
For more information, please review the full job spec. Join us and be the welcoming face of Guild Care.
About the role
As Relief Receptionist / Administrator you will report to the Head of Admin & Governance Services. You will provide a welcoming and efficient reception service to all visitors and staff, including answering and transferring telephone calls, responding to email enquiries, meeting and greeting, and signposting to appropriate services. Additionally, you will assist with a variety of administrative duties as required.
As a Relief (bank) role. Guild Care may ask you to cover Receptionist duties at short notice. Hours cannot be guaranteed, so flexibility is key.
Opening hours that could need cover across the services are; Care Homes: Monday-Friday, 13:00-18:00 | Saturday & Sunday, 10:00-17:00. Head Office: Monday-Friday, 09:00-17:00.
Come and join our friendly team and apply today!
What you will need
Required criteria
- Experience of working in an administrative/receptionist role.
- Demonstrates a high level of customer service.
- Basic IT and Microsoft Office Suite skills.
- Works well as part of a team and on own initiative.
- Flexible and well organised working in a busy environment.
Desired criteria
- Ability to demonstrate energy, enthusiasm, and an unwavering commitment to the delivery of outstanding services.
- 5+ years in a similar front facing role.
Professional skills you’ll need for this job opportunity
Microsoft Office Suite
Exceptional Customer Service Skills
Reception skills
Communication
Verbal and Written Skills
Guild Care
We are Worthing’s leading and most established social care charity, supporting people to live well, enjoy life and love every day.
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs. In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities. Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.Our story
Our vision is for all people in need of care to live fulfilling, safe and secure lives. We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered. Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community. We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background. Join us in our mission to make a positive difference in people's lives.Our vision
Our mission
Our BELIEF values
Our equality statement
Our benefits
At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives—financially, professionally, and personally. Health and Wellbeing Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the BHSF Employee Assistance Programme. With schemes like Cycle 2 Work, free eye tests for eligible roles, and mental health support through the Care Workers Charity, we aim to promote a healthier, happier workforce. Work-life Balance We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers’ leave to help you balance work with life’s demands. Professional Development At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate. A Supportive Work Environment Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities. Our inclusive culture features initiatives such as length of service recognition, annual staff awards, and employee networking groups. At Guild Care, we reinvest all our surpluses into our services, staff, and community, ensuring your work makes a meaningful difference every day. Join us and be part of something extraordinary!
Vacation, Paid time off
Retirement plan and/or pension
Employee development programs
Employee discounts
Gym membership or wellness programs
Cycle to work
Referral bonus
Competitive salary
Long service recognition
Employee Assistance Scheme
Wellbeing Scheme
Blue Light Card
Work With Charities
Social Opportunities
Progression opportunities
Staff celebration events
Relief Receptionist / Administrator
We are Worthing’s leading and most established social care charity, supporting people to live well, enjoy life and love every day.