Regional Operations Manager
Evergreen Care Group is seeking a Regional Operations Manager to join its team. We are looking for someone who is as dedicated as we are to providing person-centred, high-quality care to our residents in a safe, welcoming, and supportive environment.
At Evergreen Care Nursing Home Group, our Regional Operations Manager holds a senior leadership position, overseeing the operations, financial performance, and quality of care across multiple nursing homes within a designated geographical region. This role is critical to ensuring that each home delivers exceptional, person-centred care while maintaining full regulatory compliance and operational efficiency.
The successful candidate will ensure a best practice approach to all aspects of leadership ensuring that their Nursing Homes are well managed and the needs are the residents are provided for.
The Regional Operations Manager will mentor and support Persons in Charge and management teams, driving continuous improvement, fostering a culture of excellence, and ensuring that all homes meet or exceed HIQA standards. This position requires strong leadership, strategic thinking, and business acumen to balance care quality with financial sustainability.
The successful candidate will have a proven track record in building and maintaining relationships and strong communication skills at all levels, the ability to foster excellent teamwork, have demonstrated leadership characteristics and have and good knowledge of HIQA standards. The successful candidate will have direct management experience in a similar role and will be able to commute to Nursing Homes within the South East and surrounding areas to support PICs & Nursing Homes as required.
About the role
Key Responsibilities
Operational Oversight
Manage day-to-day operations across all homes in the region to ensure smooth running and efficiency.
Monitor performance metrics, occupancy levels, and operational KPIs to achieve organisational goals.
Quality & Compliance
Ensure all facilities meet or exceed regulatory requirements (HIQA standards) through regular site visits, audits, and performance reviews.
Support homes during inspections and implement corrective actions where necessary.
Leadership & Mentoring
Provide strong leadership and coaching to Persons in Charge and senior staff.
Assist with onboarding new managers and cover leadership gaps when required.
Foster a culture of accountability, teamwork, and continuous improvement.
Financial Management
Monitor regional budgets, revenue, and expenses to ensure financial viability.
Drive occupancy and optimise resource allocation while maintaining care quality.
Business Development
Contribute to strategic growth initiatives and new business opportunities.
Manage contract compliance with local authorities and other stakeholders.
Stakeholder Relations
Build and maintain strong relationships with external stakeholders, including regulatory bodies, residents’ families, and community partners.
Continuous Improvement
Promote innovation and implement operational enhancements across all homes.
Identify opportunities for improvement and lead change initiatives.
Required Education, Skills & Experience
Minimum 5 years’ experience in senior management within healthcare or nursing home operations, ideally with multi-site responsibility.
Proven track record in operational leadership, financial management, and regulatory compliance.
Excellent knowledge of HIQA standards and clinical governance.
Strong business acumen and strategic thinking skills.
Exceptional interpersonal, communication, and leadership abilities.
Relevant qualification in Healthcare Management, Nursing, or Business Administration (NMBI registration essential for this role).
About Us:
Evergreen Care is a healthcare organisation providing long and short term residential care and services. Although our primary focus is older person care, we also cater to other people who are in need of residential care. In December 2020, Evergreen Care welcomed a new management structure and currently operates twelve Nursing Homes nationwide. We offer a fresh perspective in nursing home care in the heart of Ireland communities. Each of our homes focus on creating a kind, caring and happy community for every resident in our care
To deliver our level of excellence in care, we need amazing people. From managers, nurses and carers to administration, housekeeping and catering, each person plays a vital role in our Evergreen Care community. It’s not just their specialist skills, experience and extraordinary commitment that makes our people special but also their kind and compassionate nature. More than a job, a career with Evergreen Care means you become part of a special community where you can make a real difference to the lives of our residents every day.
Evergreen Care is an equal opportunities employer.
Job Types: Full-time, Permanent
What you will need
Required criteria
- Minimum 3 years’ post qualification experience
- Post registration management qualification in health or a related field
- Excellent knowledge of HIQA standards
- Be registered with NMBI or be entitled to be so registered
- Evidence of continuous professional development.
- Excellent interpersonal skills and proven written and verbal communication abilities.
- Possesses the clinical, administrative and leadership capacity to properly discharge the functions of the role
Evergreen Care
Evergreen Care offers a fresh perspective in nursing home care in the heart of Ireland’s communities. We currently have 12 homes in our group – all centered on creating a kind, caring and happy community for every resident in our care. We offer many different types of care depending on individual needs – whether it’s a short stay to recover from an illness or a more long-term decision to make a new home with us. We understand the decision to move from your own home is an important one for you and your loved ones. Our specialist care team are here to offer guidance and support to make the transition a smooth and happy one.
To deliver our level of excellence in care, we need amazing people. From managers, nurses and carers to administration, housekeeping and catering, each person plays a vital role in our Evergreen Care community. It’s not just their specialist skills, experience and extraordinary commitment that makes our people special but also their kind and compassionate nature. More than a job, a career with Evergreen Care means you become part of a special community where you can make a real difference to the lives of our residents every day.