Domestic Assistant
Job Overview(Note: In addition to these functions, employees are required to carry out such duties as may reasonably be required)
Provide cleaning services within the organisation in accordance with agreed standards, legislative requirements, relevant regulations, and in line with accepted best practices
Location
The service’s premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice
About the role
Role-specific Duties
The Domestic / Cleaner responsibilities include but are not limited to the following:
Assist in the assessment of the effectiveness of cleaning implementation and delivery
Implement actions to meet and maintain cleaning standards
Evaluate standards of cleaning competence
Ensure the service users’ rights are protected
Promote and protect the welfare of individuals supported by the service
Working with Others
Develop effective working relationships with other employees within the service
Other Duties
Seek opportunities for personal and professional growth
Personal and Professional Development
Take responsibility for your own professional development through performance and development reviews and relevant training
Maintain cleaning skills at a current level and undertake training as required to keep knowledge up to date
Person Specification
Skills
Proficient written skills
Ability to ensure accurate, legible cleaning schedules are kept and maintained
Strong communication skills – written and verbal English
Ability to communicate effectively with service users and their visitors
Previous Experience
Previous experience of working in a similar environment
Previous experience of working as a domestic
Experience of working with service users who have additional support needs
Values-Based Personal Qualities
Working Together
Involve service users, families, external agencies, and colleagues
Speak up when things go wrong
Respect and Dignity
Understand and demonstrate person-centred care
Treat people as individuals and respect their choices
Promote independence and encourage appropriate risk-taking
Everybody Counts
Ensure no one is discriminated against or excluded
Understand human rights and their impact on care delivery
Enable people to ‘speak up’ about concerns and act upon them
Commitment to Quality of Care
Strive for quality in everything, recognising what quality means for service users
Accept constructive criticism and focus on improvement
Be open to new opportunities for learning and recognise limits of skills/knowledge
Compassion
Treat people with kindness
Demonstrate empathy in all areas of work
Respect the values of others and provide a caring service
Improving Lives
Focus on how things can be improved and share ideas
Understand wellbeing and what matters to service users
Improve outcomes for people
Ensure appropriate services are provided
Constantia Healthcare Group
Constantia Healthcare Group is a small yet robust organisation caring for people with age-related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and, we ensure our colleagues are well supported, appreciated and invested in. At Constantia we want our organisation to work for the people we care for and our colleagues. We are an organisation that strives for excellence and accepts nothing less. We are continuously looking to invest in our services and in our teams.
Constantia Healthcare Group is a small yet robust organisation caring for people with age-related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and, we ensure our colleagues are well supported, appreciated and invested in. At Constantia we want our organisation to work for the people we care for and our colleagues. We are an organisation that strives for excellence and accepts nothing less. We are continuously looking to invest in our services and in our teams.
Constantia Care’s culture is built on a foundation of compassion, dignity, and professional excellence. They believe in a person-centered approach, prioritizing each client's independence and well-being. This is achieved by fostering an environment of trust and open communication with clients, their families, and staff. The company invests heavily in its caregivers, providing ongoing training and 24/7 support. This commitment to making lives better—for both those they care for and those who provide the care—shapes every interaction and ensures a high standard of service.
Our benefits
Constantia Care provides caregivers with a comprehensive benefits package focused on both professional growth and personal well-being. They offer competitive pay based on the real living wage and continuous professional development through training. Staff are supported by a 24/7 helpline, free counselling, and mental health resources. Additional benefits include a special birthday treat, a paid day off for volunteering, exclusive employee discounts, and a workplace pension scheme. These perks reflect the company's commitment to valuing its team as much as its clients.
Vacation, Paid time off
Competitive salary
Employee Recognition Scheme
Culture of recognition
Domestic Assistant
Constantia Healthcare Group is a small yet robust organisation caring for people with age-related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and, we ensure our colleagues are well supported, appreciated and invested in. At Constantia we want our organisation to work for the people we care for and our colleagues. We are an organisation that strives for excellence and accepts nothing less. We are continuously looking to invest in our services and in our teams.