Team Leader
Reports to: Deputy Manager/Registered Manager
Job Overview:
To provide leadership to the care staff within the service
To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements and relevant regulations, under the direction of the Manager
To supervise the care services within the organisation in accordance with agreed standards
To maintain skills at a current level, and undertake such training and development as may, from time-to-time
Location: The service premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.
Working Hours: As agreed with the manager.
About the role
Role Specific Duties:
The Team Leaders responsibilities include but are not limited to the following:
Ensure involvement from family is always sought and recorded
Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
To supervise staff and ensure that all staff contribute to the efficient running of the service
Be responsible for promoting and protecting the welfare of those individuals supported by the service
Complete return to work meetings and work with your team member to ensure their absence is kept to a minimum
Complete review of care plans, risk assessments
Review and check key worker meetings are completed
Ensure your teams training and development are always above 90%
Participate in care reviews with stakeholders
Complete interviews for Care Assistants
Complete interviews for Team Leaders
Administer medication
Participate in rostered on-call for the service
Complete coaching and mentoring sessions with your team members
Ensure all documentation is completed to a high standard
Ensure shifts are run correctly and effectively
Participate in HR processes such as investigations, grievance meetings and others as requested where appropriate
Complete and oversee the rota for the service ensuring that budget hours are always correct and agency is kept to a very minimum level
Provide direct cover for the service as appropriate
Undertake NVQ/QCF Qualification
Complete a blended role of direct support and management
Working with Others:
Develop effective working relationships with other employees within the service
Work in cooperation with members of multidisciplinary teams to maximise opportunities for service users
To establish and maintain good relationships
To lead and motivate staff
Other Duties:
Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:
Seek opportunities for personal and professional growth
Carry out audits where required and maintain quality assurances required by the company
Maintain confidentiality of information about Service users and staff in accordance with the professional Code of Conduct and relevant legislation such as Data protection
Carry out his/her responsibilities with due regard to the Company’s Equal Opportunity Policy and promote the concepts of equality of opportunity and diversity
Personal and Professional Development
Attend statutory training and any other training as directed by management
Understand and follow all policies and procedures relevant to the role
Be open to learning opportunities
Take responsibility for developing training needs and undertake any relevant training to the role
Team Leader
Constantia Healthcare Group is a small yet robust organisation caring for people with age-related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and, we ensure our colleagues are well supported, appreciated and invested in. At Constantia we want our organisation to work for the people we care for and our colleagues. We are an organisation that strives for excellence and accepts nothing less. We are continuously looking to invest in our services and in our teams.