Fitness Instructor

Roles and Responsibilities

• Be passionate about our members’ needs.

• Responsible for conducting group exercise classes, inductions, programmes and assessments in accordance with operational fitness guidelines to set, agree continually re assess exercise goals in relation to members lifestyle and personal requirements

• Develop and facilitate on an ongoing basis the right programme for a member through interpreting and gaining a thorough understanding of members needs

• Vary a member’s gym experience by consistently stimulating and motivating via a personal programming weight management, nutrition and alternative exercise suggestions and formats

• Build effective and appropriate member relationships through meaningful interaction and provision of specialist coaching and advise

• Using own initiative, manage time effectively on the gym floor to ensure goals relating to interaction/programming, equipment upkeep/cleanliness and health and safety are achieved

• Work closely alongside Club Management in developing member retention/extension initiatives. Take ownership and accountability through active involvement and participation with associated activities and through gauging awareness of reasons for terminations. Proactively initiate and undertake remedial action where appropriate (e.g. arranging re-assessments, interaction)

• Regularly attend Health and Fitness training and workshops as appropriate. Successfully complete associated practical assessments and exams to ensure achievement and operation at the required standard

• Gain an understanding of and proactively work as an integral team member towards the achievement of Departmental and operational targets

• Operate effectively within the corporate operational fitness guidelines

• Carry out pool water quality tests and checks as trained and as per brand standards

• Carry out supervision of poolside and implementation of club rules on both wet and dry sides

• Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.

• Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures

• Be aware of and follow all Health and Safety procedures

• Carry out Lifeguard duties if required.

This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.

Key Skills:

• NVQ Level 2 Fitness Instructor or equivalent (Essential)

• NVQ Level 3 Personal Training or equivalent (Desirable)

• NPLQ or Pool attendant (Desirable)

• Pool plant operators Certificate (Desirable)

• Lifeguard Certificate (Essential). Training and certification will be provided if not already held.

• Confident and approachable and good communication

• Organisational skills

• Can use own initiative and problem solve

• Good Customer focus

• Flexible

• Fun and friendly 

• Passionate about fitness 

• Member focused 

• Able to work both autonomously and within a team 

• Willing to go the extra mile

• Able to create an upbeat an energetic feel in classes

All staff Key Performance Measures 

Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.

• To focus on the guest experience at all times and continually strive to delight time after time

• To see each guest as part of a long-term relationship not a onetime event

• To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.

• To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with

• To encourage our team to contribute to excellent working conditions for all

• To gain a reputation for delivering financial performance and being consumed and enthralled about business. 

Benefits

LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:

• Discounts across the resort, including family and friends

• Free onsite parking

• Progression and career development opportunities.

• Pension Scheme

• Free staff meals

• Free gym membership

• Access to wellness programmes

• Share of Resort’s service charges on monthly basis

• Extra days holiday after 2 years