Team Leader
🌟 Team Leader – Bury St Edmunds, Support to Live at Home💷 £13.10/hr + Enhancements | Employee-Owned Organisation🕒 32 Hour Contract
Are you ready to lead, inspire, and make a real impact? Join Leading Lives, a not-for-profit, employee-owned social enterprise supporting adults with learning disabilities across Suffolk.
💼 The Role:We’re looking for a hardworking, proactive Team Leader to coach and support our Bury Supported Living team in delivering meaningful social care. This role requires someone who can think on their feet, solve day-to-day challenges independently, and take ownership of operational decisions without direct Service Manager support.
You’ll be the vital link between team members and management—driving quality, culture, and consistency while ensuring our customers live the lives they choose.
About the role
🌱 Why Join Us?
• Award-winning training & development
• Opportunity to become a shareholder in our employee-owned enterprise
• Up to 8% pension contribution
• Cycle to work scheme, EAP, casual dress, sick pay, and more
• Make a difference—every single day
🧭 What You’ll Do:
• Lead by example and mentor your team
• Promote dignity, inclusion, and person-centred care
• Carry out audits, medication observations, and staff supervisions
• Be accessible to your team and act as the first point of contact for operational queries
• Support rota planning, care planning, and ensure tasks are completed to a high standard
• Be available out of hours to provide advice and support when required
• Work every other weekend and undertake sleep-in duties
• Arrange visits, tours, and initial assessments for new referrals
• Build strong relationships with professionals and landlords to ensure repairs are completed promptly
• Uphold Health & Safety standards and follow Leading Lives policies and procedures
• Act as a role model and embed a positive work culture within the team
• Work openly and honestly with customers and professionals to shape service delivery
✅ What You’ll Need:
• Level 3 in Social Care (or equivalent)
• Strong communication, leadership, and IT skills
• Experience in social care and a passion for people
• A good work ethic and the drive to go the extra mile
• Confidence to work independently and solve problems effectively
🚀 Your Journey Starts Here:
You’ll receive a 3-week induction with a dedicated buddy to support you from day one.
Start date subject to enhanced DBS and safer recruitment checks.
What you will need
Required criteria
- Candidate must have achieved Level 3 in Health and Social Care
Professional skills you’ll need for this job opportunity
Delegation
Interviewing
Managing Change
Managing Incentives
Managing Teams
Mentoring & Coaching
Performance Management
Recognising Employee Performance
Recruiting
Setting Objectives
Decision Making
Motivation
Inspiring Others
Communication
Listening/ Active Listening
Developing People
Managing Performance
Developing Self
Coaching
Giving Feedback
Teamwork
Building Teams
Building Relationships
Employee Relations
Equal Opportunities
Mediation Skills
Legislation Compliance
Listening to patients
Providing Care
Administering Medicine
Empathy
Paperwork and Record Keeping
Staff Retention Strategies
Ability to support clients with learning disabilities and/or complex needs
Experience working with vulnerable people
Providing personal care
Experience supporting people who display behaviour that communicates
Leading Lives
At Leading Lives, you’ll grow your skills while making a real impact. We’re a supportive, inclusive team that values your individuality and passion for helping others.
With five diverse service lines, there’s a role to match your strengths — and a team that’s got your back every step of the way.
Start your journey with us and enjoy a potential welcome bonus of up to £250!
Company Culture: Values-Driven: Leading Lives not only talks about their values but actively embodies them in their daily operations. Employee Testimonials: The company encourages feedback from employees like Anna, an experienced support worker, to showcase the positive impact of their values on staff. Authenticity: Leading Lives emphasizes authenticity in their values, highlighting that they are not just empty words but a lived reality within the organization.
We’re a Disability Confident Committed employer We are happy to make reasonable adjustments whenever possible. Please do let us know if you need any support/ adjustments with your application and the process.
Our benefits
Benefits offered by Leading Lives We pay the Real Living Wage - We value all our team members, so our starting pay rate is the Real Living Wage (currently £12.60 per hour) Holiday entitlement that works for you - Our holiday package increases with service, and you have the opportunity to purchase additional hours Peace of mind should you fall ill - We offer occupational sick pay as well as statutory sick pay. We also have an Employee Assistance Programme We pay generous sleep-in rates - Sleep-in shifts are available for some of our support worker or team leader roles. The pay rate for these are £65 per shift Award-winning, in-house training - Our award-winning, bespoke, in-house training, will ensure you are confident and effective in your role Travel benefits for you & the planet - We provide a generous mileage rate of 45p per mile, and a cycle purchase scheme to help you go green! Owned and run by our employees - We’re employee-owned & not-for-profit. Surpluses are re-invested into our community. We offer a welcome aboard bonus - You could qualify for a welcome aboard bonus worth of £250
Vacation, Paid time off
Paid sick days
Sabbatical leave
Free parking
Cycle to work
Referral bonus
Hybrid Working
Culture of recognition
Progression opportunities
Team Leader
At Leading Lives, you’ll grow your skills while making a real impact. We’re a supportive, inclusive team that values your individuality and passion for helping others.
With five diverse service lines, there’s a role to match your strengths — and a team that’s got your back every step of the way.
Start your journey with us and enjoy a potential welcome bonus of up to £250!