This job expired on 10th October 2025
Hotel Receptionist
About Us:An Chúirt Hotel is a 4* family run hotel known for exceptional guest service and warm hospitality. We are looking for a professional and customer-focused Hotel Receptionist to join our team and be the first point of contact for our valued guests.
About the role
Key Responsibilities:
Greet guests warmly and assist with check-in and check-out procedures
Handle reservations via phone, email, and online booking platforms
Provide accurate information about rooms, rates, facilities, and local attractions
Manage guest inquiries, requests, and complaints with professionalism
Process payments, issue invoices, and maintain accurate records
Collaborate with housekeeping and other departments to ensure guest satisfaction
Uphold hotel standards of service and presentation at all times
Requirements:
Previous experience in hospitality, reservations, or front desk (preferred but not essential)
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Proficiency with hotel booking systems and MS Office (training provided if necessary)
Positive attitude, reliability, and ability to work as part of a team
Flexibility to work shifts, including evenings, weekends, and holidays
What you will need
Required criteria
- Right to work in Ireland
- Excellent Command of English Language
- Customer service experience
- Working Knowledge of Computers, to include Microsoft Suite
Professional skills you’ll need for this job opportunity
Hospitality
Reception skills
Gallen Group
A family-run hotel & bar group owned and managed by the Gallen Family.
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.
Our benefits
We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.
Vacation, Paid time off
Flexible schedule
Employee development programs
Tuition reimbursement
Employee discounts
Free parking
Cycle to work
Competitive salary
Preferential room rates
Discount on meals purchased
Discount on spa treatments or products
Free meals during shifts
Free parking or Discounted parking
Employee of the Month
Annual performance review
On the job learning
Progression opportunities
Hotel Receptionist
A family-run hotel & bar group owned and managed by the Gallen Family.