Cleaning Supervisor

Key Responsibilities

Team Leadership and Operations

• Supervise cleaning staff across multiple sites, ensuring duties are completed to the highest standard.

• Schedule and monitor staff attendance; reassign staff as necessary to cover absences.

• Evaluate cleaning performance and provide on-the-job support, coaching, and corrective guidance.

• Assist with hands-on cleaning tasks when required.

Client Relationship Management

• Serve as the primary liaison between site clients and cleaning teams.

• Ensure client requirements are met promptly and effectively, maintaining high service satisfaction.

Training and Development

• Instruct staff on the proper use of cleaning equipment and materials.

• Promote continuous learning and compliance with company protocols and safety standards.

Inventory and Supplies

• Monitor and manage stock levels of cleaning supplies and PPE.

• Implement timely reordering processes to ensure uninterrupted operations.

Health, Safety, and Compliance

• Champion and enforce all relevant health and safety regulations (e.g., Safety, Health and Welfare at Work Act 2005).

• Maintain a hazard-free environment and ensure all incidents are reported accurately.

• Uphold hygiene, PPE, and fire safety procedures consistently across all sites.

Candidate Profile

Skills and Attributes

• Strong organizational, leadership, and interpersonal skills.

• Excellent communication skills—both verbal and written.

• Problem-solving mindset and ability to make decisions under pressure.

• Willingness to take initiative and be hands-on when needed.

Experience and Qualifications

• Previous supervisory experience in cleaning or facilities management.

• Familiarity with cleaning protocols, safety regulations, and industry standards.

• Comfortable working independently and managing multiple priorities.