Business Support Executive
Job Title: Business Support Executive
Department: B2B Sales – GB& IOI
Reports To: Head of Business Development
Location: Tobermore
Job Summary:
To provide administrative, opportunity and account progression Support to the B2B Sales Team, GB & IOI.
As an award-winning Company, we are one of the market leading providers of paving and walling products within the UK and Irish markets. This is an exciting opportunity with one of the most successful and financially secure businesses in Northern Ireland.
Some of the Key Benefits of joining us:
💸 Attractive salary + Annual Bonus.
💫 Private Healthcare from Day 1
✨ Enhanced Holiday Entitlements
💻 Access to Tech & Cycle to work schemes
🦺 Company Branded Clothing
⭐ Holiday Purchase Scheme
🤝 Staff Pension Scheme
🎁 Length of Service gifts
About the role
Responsibilities:
The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed. Tasks are not in any particular order, therefore the sequence which they appear should not be interpreted as indicating priority or relative importance.
Duties will include:
· Contact cards: Seek new points of contact and updating contact cards
· Opportunity support: Progress and develop opportunities in allocated region. Aim to progress for each team member and ultimately pass on to the Commercial Account Manager.
· Go above about- elevate all opportunities
a. Maximize the return on investment of opportunities, continue to develop pipeline with all customer types
b. Reach out to all stakeholders of the project to grow the Tobermore brand in the UK and Ireland
· Opportunity House Keeping: ensure fields are updated and utilised correctly
· Cover Live Design Studios for their designated region
· Use Barbour and or CIS, Linkedin and Dynamics to progress accounts and opportunities
· Carry out tasks as required and deemed within your competence by your manager.
· Administrative duties, including but not limited to:
a. Note taking and note support as and when required
b. Setting up new opportunities and accounts where required
c. NBS and Chorus lead delegation where required Additional support where required for the business
· Demonstrate the company values (H.E.A.R.T) in every task and colleague/customer interaction daily.
· Additional support where required for the business and any other tasks as required and deemed within your competence by your manager.
This job description is not exhaustive and serves only to highlight the main requirement of the post holder. The job description will be reviewed regularly and may be subject to change.
What you will need
Required criteria
- • 5 GCSE’s including English & Maths Grade A-C or equivalent
- • 6 months experience in an office environment
- • 6 months experience customer service experience
- • Proficient in the use of MS Office
- • Great communication & interpersonal skills • High Attention to Detail • Have an excellent phone manner with objection handling skills
- • Being persuasive and engaging • Strong multi-tasking and organisational skills • Ability to work as part of a team and independently
- • Can do attitude & Positive Outlook • Self-motivated • Adaptable to changing priorities
- • Excellent time management • Team player • Systematic
Desired criteria
- • A Levels/Degree
- • Business development experience
- • Telephone selling/tele marketing
- • CRM experience
- • Knowledge of the Manufacturing/Construction Industry
- • Full Valid UK driving licence
Professional skills you’ll need for this job opportunity
Sales Communications
Time Management/Organisational skills
IT skills
Attention to detail
Communication
Tobermore
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.
Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products. Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.
Our people To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.
Our benefits
You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.
Vacation, Paid time off
Performance bonuses
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Opportunity to travel
Remote working
Free parking
Free work laptop
Open office
Company retreats
Competitive salary
Event tickets
Long service recognition
We are a proud diversity ambassador
Business Support Executive
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.
