Regional Manager
Job Description
Position Title: Regional ManagerReports to: Head of Residential Children's ServicesDirect Reports: Social Care Managers – Various Locations
Overview
The Regional Manager holds operational responsibility for all projects and services within the assigned geographical region. This role contributes to developing strategies, policies, and systems for Odyssey Social Care, ensuring adherence to regulatory and professional standards across the region. As a member of the Senior Management Team, the Regional Manager collaborates with other Regional Managers to maintain and elevate the quality of services nationally.
Main Duties and Responsibilities
Young People/Clients
Client Safety and Potential: Ensure all clients are safely and professionally cared for, enabling them to reach their maximum potential in line with Odyssey Social Care’s mission and vision.
Specialist Care Framework: Embed the specialist care framework in the practices of care teams.
Staff
Staff Wellbeing: Safeguard the health, safety, and well-being of all staff in the region. Ensure teams are adequately supported and trained.
Direct Management
Support and Supervision: Provide direct support, supervision, and guidance to direct reports, ensuring motivation and commitment. Hold Social Care Managers accountable for their performance and that of their teams.
Report Assistance: Assist Social Care Managers in producing accurate and well-written reports for social workers, other professionals, and families as appropriate.
Ensuring an Appropriate Environment
House Standards: Maintain high standards in all houses within the region, ensuring they are clean, welcoming, and safe.
Maintenance Accountability: Keep maintenance logs up to date, audit completed work, and report any issues to the maintenance manager and Director of Operations.
Team Management
Team Leadership: Lead an effective staff team, ensuring compliance with regulations and standards. Manage proactively, solving problems before they escalate.
On-Call Service: Participate in the regional 24-hour on-call service, providing staff with direct support as needed.
Change Management: Lead regional implementation of organizational change processes initiated at the Board and Senior Management Team level.
Financial Control
Budget Management: Take responsibility for the regional budget, ensuring spending remains within approved limits.
Resource Allocation: Ensure all houses have the necessary resources (staff, buildings, furniture, transport, food) within the budget to deliver safe and proper care.
Meeting Standards
Auditing and Performance Management: Engage with the auditing and performance management system. Conduct monthly audits and ensure follow-up on recommendations.
Regulatory Compliance: Ensure all regulatory and procedural requirements are met by services in the region.
Disciplinary Procedures: Conduct grievance and disciplinary investigations and hearings in accordance with company procedures.
External Relationships
Stakeholder Relationships: Develop and maintain positive relationships with HSE inspectors, Monitoring Officers, Garda Superintendents, CAMHS teams, School Principals, and other key stakeholders.
New Business Development: Generate new business through effective relationship management.
Service Development: Support the development of new services, including setting up buildings, recruiting and inducting new managers, achieving registration, and generating clients.
Reporting
Report Submission: Provide written and verbal reports to the Directors, the Board, and other managers as required. Ensure timely submission of statutory and standard reports to TUSLA and other professionals.
Risk Notification: Notify Directors of any serious risks to Odyssey Social Care, staff, children, or the business.
Deputy Role: Deputize for the Client Services Manager as needed.
Whistleblowing, Confidentiality, and Company Welfare
Duty of Care: Report any risks to child or staff safety, or company welfare, to a Director, following the whistleblowing policy.
Confidentiality: Maintain confidentiality regarding all internal matters, including those related to children, staff, and financial or procedural issues.
Company Wellbeing: Prioritize the well-being of the Company over personal, financial, or other gain.
Any Other Duties
Additional Responsibilities: Perform other duties within your competence as reasonably required from time to time.
About the role
Personnel Specification
Qualifications
Essential:
Management degree or equivalent.
Professional qualification in one of the following fields: teaching, childcare, social work, social care, youth work, or psychology (clinical, educational, or counselling).
Experience
Essential:
At least 3 years of senior management experience in a service company employing more than 100 staff.
Experience in one or more of the following areas: marketing, sales, operations management, logistics, or Human Resource Management.
A minimum of 5 years of direct experience working in and/or managing services for vulnerable children and young people.
Experience working with young people under 12 in specialist services.
Extensive experience in working with young people with attachment disorders.
Experience in presenting and training teams.
Competencies
Essential:
Literacy and Numeracy: High level of literacy and numeracy.
Self-starter: Ability to organize and direct own work and priorities.
Communication and Motivation: Excellent communication and motivation skills.
Professionalism: Maintain a professional demeanour at all times.
Attention to Detail: Ability to "see the big picture" while paying attention to detail.
#OCSCL
What you will need
Required criteria
- At least 3 years of senior management experience in a service company employing more than 100 staff.
- Experience in one or more of the following areas: marketing, sales, operations management, logistics, or Human Resource Management.
- A minimum of 5 years of direct experience working in and/or managing services for vulnerable children and young people.
- Experience working with young people under 12 in specialist services.
- Extensive experience in working with young people with attachment disorders.
- Experience in presenting and training teams.
Odyssey Social Care
Odyssey Social Care provides residential care for children and young people aged 7 to 18 who cannot live with their families. They focus on creating a safe and supportive environment, using trauma-informed approaches and therapeutic interventions to promote emotional well-being and personal growth. Their care model is based on principles like non-violence, emotional intelligence, and social responsibility.
Mission: Provide a supportive, safe environment for 7 to 18-year-olds unable to stay with their families. Values: Emphasize non-violence, emotional intelligence, social learning, democracy, open communication, social responsibility, and growth. Care Approach: Trauma-informed and multi-dimensional, including the Sanctuary Model, Positive Behaviour Support, Therapeutic Crisis Intervention, and the Saoirse Project.
Working for Odyssey Social Care involves being part of a team dedicated to supporting vulnerable children and young people. Employees engage in trauma-informed care, emphasizing safety, emotional well-being, and personal development. The organization values continuous learning, collaboration, and a commitment to their care models, which include therapeutic practices like the Sanctuary Model and Positive Behaviour Support. Staff members are encouraged to contribute to a positive, non-violent environment that fosters growth and social responsibility.
Our benefits
The benefits of working at Odyssey Social Care include opportunities for professional development, a supportive work environment, and involvement in impactful, trauma-informed care. The company emphasises continuous learning and offers training in therapeutic practices like the Sanctuary Model. Staff members are part of a dedicated team focused on making a positive difference in children's and young people's lives. For more details, visit Odyssey Social Care's About Us page.
Retirement plan and/or pension
Employee development programs
Cycle to work
Referral bonus
Life insurance
Culture of recognition
On the job learning
Long service awards
Regional Manager
Odyssey Social Care provides residential care for children and young people aged 7 to 18 who cannot live with their families. They focus on creating a safe and supportive environment, using trauma-informed approaches and therapeutic interventions to promote emotional well-being and personal growth. Their care model is based on principles like non-violence, emotional intelligence, and social responsibility.
