Restaurant Supervisor
The Hotel
Cahernane House Hotel is, we believe, Killarney’s best kept secret. With 48 unique bedrooms and suites and a fascinating historical past our team thrive on treating our guests to an exceptional 4* hospitality experience. This hotel is one of a kind, set in beautiful grounds adjacent to Killarney Park and only a twenty minute walk from Killarney town.
The Team
The Cahernane team is a group of 45 people who work together to deliver a unique, warm and hospitable experience for all our guests. From accommodation to the kitchen, reception to the restaurant, we all pull together as one team to achieve our goal to delight everyone who crosses the threshold of our hotel. We are so proud of the great feedback we receive from visitors - this inspires us to be the best we can be in our roles and support each other every day - ensuring that our workplace is a place where we all feel comfortable and can reach our full potential.
The Role
If you would like to progress within your career, this may be the exciting opportunity you’ve been searching for. You must demonstrate leadership skills, and passion for the hospitality industry. Reporting to the Restaurant Manager and Deputy General Manager, you will be responsible for assisting in the day to day operations within the Restaurant department. We are seeking a candidate with previous experience in a supervisory role in a hotel or restaurant, front of house with a real love for providing the best of customer service and passion for leading and developing junior team members. This is an exciting role with wide ranging responsibilities and the opportunity to get involved in all sides of managing Cahernane House Hotel.
About the role
Some duties will include :
Welcoming and seating our guests and getting to know them ensuring they experience a warm welcome and are offered first class service.
Being knowledgable and passionate about food, wine and beverages in general and our offerings here in Cahernane specifically.
Training and mentoring junior team members to deliver exceptional customer service.
Ensuring a positive work culture is encouraged in the Restaurant and maintaining a hign standard of compliance in areas like food hygiene and health and safety.
Helping out in all areas of Cahernan as needed to ensure the guests get the very best service.
Why work with us?
We love what we do. We love our workplace - it's so beautiful, what's not to love! And we really do enjoy working together as a team. We like that we are a small hotel but we're also part of a bigger company - PREM Group. As a cross-European team we have so much collective experience and there is so much for each of us to learn from one another. If that's not enough read on for some more exciting benefits:
• Excellent discounted hotel staff rates across Ireland, UK & Continental Europe
• Friend & Family Rates within sister Hotels across Ireland.
• Wellbeing Support & Employee Assistance Programme
• Discounted Health Insurance
• Meals on Duty
• Free Car Parking
• Social Events
• Training & Development opportunities
• Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
We look forward to hearing from you.
Professional skills you’ll need for this job opportunity
Menu/Product Knowledge
Exceptional Customer Service Skills
PREM Group
PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Our benefits
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success. Just some of the benefits of working with us: Great Place to Work Accredited Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024 Awarded ‘Best Workplace in Ireland 2024’ Awarded ‘Best Workplace for Women in Ireland 2024’ Awarded 'Best Workplace for Health & Wellbeing 2024' Awarded ‘Outstanding Employer’ by Failte Ireland Shared accommodation available if required Excellent working environment Learning & development opportunities Career progression opportunities Competitive salary Staff uniform Employee discount rates as well as friends and family rates Breakfast, lunch and dinner options provided Newly refurbished staff canteen Annual housekeeping awards including overall employee of the year and quarter year Summer and Christmas party Flexible working hours Excellent hotel staff rates across Ireland, UK & Continental Europe Employee assistance programme Discounted health Insurance Free car parking
Health insurance
Flexible schedule
Employee discounts
Competitive salary
Long service recognition
Culture of recognition
On the job learning
Progression opportunities
Long service awards
Staff celebration events
Restaurant Supervisor
PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.
