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Service Technician

Service Technician - Join Our Team in Mallusk!

Due to exciting growth, we are seeking a skilled Service Technician to join our friendly team in Mallusk. If you are passionate about cars and enjoy working with a variety of makes and models, we would love to hear from you.

Important Information
Location: Donnelly Group Mallusk, Donnelly Group, Mallusk Way, Mallusk, Northern Ireland, County Antrim, BT36 4AA
Date Posted: 21st March 2025
Closing Date: 18th April 2025
Industry: Automotive
Job Type: Full time
Salary: Based on Experience

About the role

Who we are looking for:

We are open to applications from final-year apprentices and experienced technicians. Ideally, you will have:

  • Completed or be working towards an Level 3 (or equivalent, like City & Guilds or BTEC) in a relevant automotive discipline.

  • At least two years of experience in a multi-brand or non-franchise environment, either as an apprentice or a fully qualified technician.

  • Familiarity with diagnostic equipment (Snap-on, Launch, etc. is a plus, but training is available).

  • A full, valid driving licence.

What we offer:

We believe in looking after our team, and we offer a comprehensive package, including:

  • Monday to Friday working hours.

  • A competitive salary and performance-related bonus.

  • Contributory pension and life assurance scheme.

  • Excellent training opportunities for ongoing career development.

  • A fantastic company health and wellbeing package, including Kingsbridge Hospital Diamond Club membership.

  • 30 days of annual leave, increasing with long service.

  • PERKs discount card.

  • Cycle to work scheme.

If you are ready to join a supportive and growing team, apply today!

This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.

Donnelly Group is an equal opportunities employer

What you will need

Required criteria

  • Completed or be working towards a Level 3 (or equivalent, like City & Guilds or BTEC) in a relevant automotive discipline.
  • At least two years of experience in a multi-brand or non-franchise environment, either as an apprentice or a fully qualified technician.
  • Familiarity with diagnostic equipment (Snap-on, Launch, etc. is a plus, but training is available).
  • A full, valid driving licence. Apply now

Professional skills you’ll need for this job opportunity

Customer Service

Customer Service

Effective Listening

Effective Listening

Technical Skills

Technical Skills

Exceeding Customer Expectations

Exceeding Customer Expectations

Mechanical Vehicular Repairs

Mechanical Vehicular Repairs

Donnelly Group

As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.

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The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

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Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Our benefits

Vacation, Paid time off

Performance bonuses

Paid sick days

Retirement plan and/or pension

Office perks

Employee development programs

Employee discounts

Free parking

Cycle to work

Referral bonus

Competitive salary

Life insurance

Family and friends rates

Long service recognition

Employee Assistance Scheme

Perks Card

Wellbeing Scheme

Work With Charities

Social Opportunities

On the job learning

Progression opportunities

Access to Health & Wellbeing app

Long service awards

Service recognition increases to annual leave

Company employee App

Service Technician

As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.

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