Service Technician
Service Technician - Join Our Growing Team in Ballymena!
Due to exciting growth, we are seeking a skilled Motorstore Service Technician to join our friendly team in Ballymena. If you are passionate about cars and enjoy working with a variety of makes and models, we would love to hear from you.
About the role
Who we are looking for:
We are open to applications from final-year apprentices and experienced technicians. Ideally, you will have:
Completed or be working towards an Level 3 (or equivalent, like City & Guilds or BTEC) in a relevant automotive discipline.
At least two years of experience in a multi-brand or non-franchise environment, either as an apprentice or a fully qualified technician.
Familiarity with diagnostic equipment (Snap-on, Launch, etc. is a plus, but training is available).
A full, valid driving licence.
What we offer:
We believe in looking after our team, and we offer a comprehensive package, including:
Monday to Friday working hours.
A competitive salary and performance-related bonus.
Contributory pension and life assurance scheme.
Excellent training opportunities for ongoing career development.
A fantastic company health and wellbeing package, including Kingsbridge Hospital Diamond Club membership.
30 days of annual leave, increasing with long service.
PERKs discount card.
Cycle to work scheme.
If you are ready to join a supportive and growing team, apply today!
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.
Donnelly Group is an equal opportunities employer
What you will need
Required criteria
- Completed or be working towards a Level 3 (or equivalent, like City & Guilds or BTEC) in a relevant automotive discipline.
- At least two years of experience in a multi-brand or non-franchise environment, either as an apprentice or a fully qualified technician.
- Familiarity with diagnostic equipment (Snap-on, Launch, etc. is a plus, but training is available).
- A full, valid driving licence.
Professional skills you’ll need for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs
Donnelly Group
As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Our benefits
Vacation, Paid time off
Performance bonuses
Paid sick days
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Free parking
Cycle to work
Referral bonus
Competitive salary
Life insurance
Family and friends rates
Long service recognition
Employee Assistance Scheme
Perks Card
Wellbeing Scheme
Work With Charities
Social Opportunities
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Long service awards
Service recognition increases to annual leave
Company employee App
Service Technician
As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.