Spa Operations Manager
Join our fabulous team at the Farnham Estate Spa & Golf Resort as Spa Operations Manager.
We are currently seeking a goals oriented and dynamic Spa Operations Manager at the Health Spa at Farnham Estate Spa & Golf Resort. The successful candidate will have responsibility for supporting the Spa Manager in the Operational running of the Spa experience, with attention to the service and product inventory.
About Farnham Estate
Set on a beautiful 1,300-acre country estate on the outskirts of Cavan Town, Farnham Estate is one of Ireland’s most popular Spa & Golf destinations with a superb reputation for being a genuine ‘retreat to nature’.
At Farnham Estate, you will find yourself in an environment void of frenzy yet full of life.
Enjoy a delicate blend of country charm and contemporary interior style. Set among 1,300 acres of ancient forest, rolling meadows and pristine Lakeland, this resort offers wonderful accommodation, healthy and delicious cuisine whether it be in our two restaurants or casual dining in our bar.
We operate an 18-hole Jeff Howes designed Golf Course, 10Km of ancient woodlands & superb award-winning health spa’s facilities. In our newly renovated Ballroom, few settings for Cavan weddings are as romantic or beautiful as Farnham Estate.
Role/Responsibilities:
The role is operations focused with the accountability of running the spa day to day. This will encompass:
Ensuring the exceptional guest service delivery of an award winning spa resort.
Managing our people and performance to an exceptional standard.
Focus on team development and training.
Managing sales, budgets and marketing strategies.
Efficient communications.
About the role
Requirements
sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
Strong organisational skills
Strong eye for presentation, detail and operational standards
Excellent communication skills
Strong people management skills
Previous experience of working within a similar role in the Beauty / Spa / Hospitality industry
Previous experience with a Spa / Leisure booking system
Previous experience of working in a customer service environment
Experience in people management and leading a large team (30+ team members)
Previous retail management experience
General standard of education
Ability to build relationships at all levels
Friendly, genuine and warm towards guests and colleagues
Ability to prioritise and organise daily tasks
Excellent time management skills and use own initiative and teamwork
Good understanding of the Spa industry, treatments and retail
Desirable requirements:
Previous financial management experience
Beauty Therapy Level 5 Qualification (or equivalent)
Beauty Therapy Level 6 Qualification (or equivalent)
Perks and Benefits of working at Farnham Estate Spa & Golf Resort
Very competitive salary
Free Carparking
Complimentary, high-quality meals on duty
Career progression opportunities across the Windward group
Employee Assistance& Digital Wellness Programmes
Complimentary, high-quality meals on duty
Discounted room & dining rates in Windward properties for you as well as friends and family
Training and development opportunities dedicated to your development including E- Learning platform
Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
Cycle-to-work scheme
Refer a friend Scheme
About Windward Management:
Farnham Estate Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Join us today in Farnham Estate as Spa Operations Manager and become part of an award-winning team.
Professional skills you’ll need for this job opportunity
Budget Control
Exceptional Customer Service Skills
Building Relationships
Business Awareness
Windward Management
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Spa Operations Manager
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.