Senior Administrator

We are looking for a highly organised and capable Senior Administrator to join our Pensions and Insurance team, based in Carron House, Port of Grangemouth. In this key role, you will provide comprehensive administrative support for all of the Group’s insurance activities. Working closely with our Head of Risk & Pensions, internal stakeholders, insurance brokers and loss adjusters, you will ensure efficient claims handling and the timely resolution of day to day queries.

Key Responsibilities:

• Provide comprehensive administrative support for all insurance related activities.

• Assume responsibility for monitoring and responding to insurance queries both via telephone and the shared email inbox.

• Support the Head of Risk & Insurance with progressing claims notifications.

• Work collaboratively with other colleagues in the Group to ensure accurate information is obtained to support the investigation and timely resolution of claims.

• Assist in gathering and preparing data for the annual insurance renewal process.

• Maintain accurate records and ensure all insurance data is up-to-date and compliant.

• Address and help to resolve all insurance related enquiries promptly and effectively.

What we’re looking for:

We are seeking a dedicated individual to join our team who takes great pride in delivering high-quality work. The ideal candidate should demonstrate a strong sense of ownership in their tasks, ensuring excellence in every detail. You will be comfortable working independently, showing initiative and self-motivation, while also being a collaborative team member.

Qualifications and Skills:

• Demonstrated administrative experience, preferably in an insurance environment, however full training will be provided.

• Previous experience in a supervisory role.

• First class organisational skills and a proven ability to prioritise work efficiently and multi-task to meet set deadlines.

• Meticulous attention to detail with a strong focus on precision and accuracy.

• High level of competence in the use of MS Office suite, and ability to produce and deliver documentation to a professional standard.

• Excellent communication skills to effectively build and promote positive working relationships with colleagues across the Group and with external stakeholders.

• Ability to demonstrate an understanding of insurance and liability in a business context.

• Full UK driving licence.

What Forth Ports can offer you:

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:

• A competitive salary.

• Generous annual leave entitlement.

• Defined contribution pension scheme and life assurance.

• Health promotion events and employee wellbeing initiatives.

• Access to our Employee Assistance Programme (EAP) for you and your family.

• Cycle to work scheme and on-site free parking.

• Attractive Family Friendly Policies.

• Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays.

• GymFlex health club memberships.

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

How to Apply:

If you are an experienced Senior Administrator and want to be part of a forward-thinking and supportive team, we would love to hear from you. Please submit your CV and a cover letter when submitting your application via the ‘Apply Now’ link.