Brasserie Manager

Duties and Responsibilities of the Role:

• Oversee the day-to-day operations of the bar, including opening and closing procedures, ensuring the cleanliness and organization of the bar area, and managing bar set-ups.

• Recruit, train, and supervise bar staff, including bartenders, barbacks, and servers. Provide guidance, support, and coaching to ensure a high level of service and professionalism.

• Ensure exceptional customer service is delivered to all patrons, addressing any customer concerns or issues promptly and maintaining a positive and welcoming atmosphere.

• Manage the selection and rotation of beverages, including alcoholic and non-alcoholic drinks. Monitor inventory levels, place orders with suppliers, and conduct regular stocktaking to control

  costs and prevent stockouts.

• Collaborate with the management team to develop and update drink menus, taking into consideration customer preferences, seasonal trends, and cost-effectiveness.

• Maintain high-quality standards for beverage preparation, presentation, and service. Conduct regular taste tests and inspections to ensure consistency.

• Enforce responsible alcohol service practices to ensure compliance with local, state, and federal regulations. Implement safety procedures to prevent accidents and maintain a safe environment for staff and customers.

• Monitor and control bar expenses, labour costs, and inventory shrinkage to achieve profitability targets. Prepare financial reports and forecasts for the management team.

• Work with the marketing team to plan and execute bar promotions, events, and special offers to attract customers and increase sales.

• Ensure bar equipment is properly maintained and in good working condition. Schedule regular maintenance and repairs as needed.

• Create and manage staff schedules to ensure appropriate coverage during peak business hours and events.

• Conduct regular training sessions for bar staff to enhance their skills, knowledge of beverages, and customer service.

• May need to cover Duty Manager shifts when operational/business levels require.

Requirements for the role:

• Proven experience as a Bar Manager or in a similar leadership role within the hospitality industry.

• Strong knowledge of beverage products, including alcoholic and non-alcoholic beverages.

• Excellent interpersonal and communication skills to interact with customers, staff, and suppliers effectively.

• Ability to lead and motivate a team and foster a positive work environment.

• Financial acumen to manage budgets, analyse financial data, and control costs.

• Knowledge of relevant laws, regulations, and safety standards related to alcohol service.

• Organizational and time-management skills to handle multiple tasks and priorities.

• Creative mindset for menu development and bar promotions.

• Flexibility to work during evenings, weekends, and holidays as required in the hospitality industry.