Duty Manager
A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as a Duty Manager
If you thrive in dynamic environments and love creating unforgettable guest experiences, this role is for you.
As a key player in the management team, you'll be at the forefront of daily operations, ensuring every aspect of the hotel runs like a well-oiled machine. You'll immerse yourself in the pulse of hospitality.
No two shifts are alike, offering endless opportunities to showcase your skills and passion for excellence.
About Mount Wolseley
Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.
Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.
Responsibilities
• This is a hands-on role working as part of the overall team, reporting to the Operations Manager
• To give our guests excellent service across all outlets within the hotel
• Assisting with rostering and team management
• Ensuring SOPs are updated, and all team members are fully trained
• Handling complaints and prompt follow up
About the role
Requirements
Desired Qualifications & Experience
• Food and Beverage experience in a similar environment
• Demonstrate excellent people management skills with experience of managing large teams of staff
• Have a passion for food and service and the ability to innovate in this area
• Have strong organizational and time management skills with a high degree of flexibility
• Be commercially focused
• Have problem solving skills and be confident and assertive
Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort
Very competitive hourly wage
PRSA pension scheme
Career progression opportunities across the Windward group
Employee Assistance Programme
Digital Wellness Programme
Complimentary, high quality meals on duty including breakfast, lunch & dinner
Complimentary barista-style coffee
Discounted room & dining rates in Windward properties for you as well as friends and family
Refer-a-friend scheme
Training and development opportunities dedicated to your development
Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
About Windward Management
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Duty Manager!
Duty Manager
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.