CFF Team Lead
Role Purpose: Responsible for leading the CFF Team and supporting the Operation, ensuring that Standards and correct processes are adhered to
Accountable to: CFF & Replenishment Section Lead
Accountable for: Leading the team in chilled, fresh and frozen operations
Key Relationships: direct reports, Department Managers, Trading and Sales Team, HR, H&S, Customer Service, External clients and customers and 3PL partners.
Our Vision: to be a successful business, growing our presence across the island of Ireland as a wholesaler and retail partner of choice.
Our Mission: we go above and beyond to support those who trust in us to keep their business thriving. We serve our customers better than anyone else due to our flexible way of working. Our customer focused approach allows us to react quickly, communicate effectively and deliver our products reliably, time after time.
About the role
Responsibilities
Goods inwards, Goods put-away, Replenishment, Pick to Zero and Stock control operations.
Invoicing and delivering administration and reporting requirements
Training & development of team
Performance management
Liaising with 3PL, suppliers, all deliveries inbound
Food safety procedures – fresh goods handling – HACCP
Dealing with customer queries and complaints
Determine forecasts, headcount planning.
Implementing warehouse safety programs specifically for cold storage.
Hold team accountable for targets, actions, and results.
Leading and motivate others. Have a strong, visible, and active leadership presence, to achieve and excel in target delivery and performance.
Controlling and improve operational performance, service delivery, team management and development, legal compliance, cost, and quality.
Driving a strong H&S culture and behavioural mindset. Ensure all operations are run according to best practice in Health & Safety, and as per company policies and procedures and legislation.
Ensuring internal customer expectations are met.
Identifying team talent, developing team members, and driving exceptional people performance.
Absence, disciplinary, capability and grievance management.
Ability to maintain and promote good recordkeeping & legislative practices, and an understanding of the importance of excellent internal operating procedures.
Demonstrable passion and commitment to delivering outstanding service to customers and colleagues.
Support the recruitment, selection and evaluation processes of your teams.
What you will need
Required criteria
- Grace C or above in GCSE Math & English or equivalent.
- Good standard of numeracy
- Proven warehouse or retail experience
- Good Knowledge of Health & Safety
- Flexible in hours of work
- Flexible in approach to work
- Physical and manual dexterity
- Demonstrate good use of initiative
- Ability to drive and motivate a team
- Ability to work under pressure
- Willingness to undertake staff training & development as required
- Minimum of 2 years relevant experience managing a team
- Proven experience with disciplinary investigations
- Experience with stock control management and PI counting
Desired criteria
- NVQ level 3 in Warehousing/Retail
- 2-3 years’ experience working in a similar environment
- Counterbalance & Reach Fork Lift Licenses
- Experience of voice activated picking equipment.
- LEAN/Continuous improvement methodologies
- HACCP Trained
- BRC Experience
Professional skills you’ll need for this job opportunity
Leading Teams
Operations Management
Problem Solving
S&W Wholesale
Based conveniently in Newry, S&W has a unique access point to key markets in NI and ROI. Their history dates back to 1916 with Newry Cash & Carry, before merging with J&E Whitten in 2000 to become Savage and Whitten (S&W) as they are known today. Today, S&W is a top 100 NI business and one of the largest independent wholesalers on the island of Ireland, servicing over 2,000 customers. The growth of their business is down to the ability to service both independent and symbol retailers, as well as the growth of the symbol brands it owns and operates.
Going above and beyond for customers is the key factor in what has made S&W successful and a key part of how the business plans to offer 'A Whole Lot More' going forward as it introduces a new look and feel for the business. Summing up the refreshed brand direction.
Our benefits
Everyone at S&W is encouraged to bring their best selves to work, and given the resources and opportunity to realise their own personal success. We offer our employees #awholelotmoresupport, to ensure you develop and grow with us.