Technical Sales Manager
Working for SAM
Founded in 1990, SAM is the UK and Ireland market leader in MDF Mouldings, and a highly successful family run business. With factories and offices in Northern Ireland and England, and continued investment into our product quality, range, availability and delivery, SAM is well placed to provide a market leading, consistent and reliable service package to customers through our personable and professional team.
SAM Values
Founded by Sam and Julienne McCrea, the company remains a family-owned business. We have strong core values of teamwork, integrity, respect, and loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004 we were the first manufacturing company in the world to achieve Investors in People Champion status.
SAM is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.
Job Summary
As a Technical Sales Manager, you will play a key role within the sales team liaising with customers, suppliers, and colleagues to ensure the successful growth of the SAM product range and helping to develop new and existing products for the SAM Group..
Hours of work: Monday to Friday (42.5 hours per week including break times)
About the role
Main Responsibilities of the Job
Working alongside the sales team to drive sales growth by leveraging technical expertise and understanding the customers’ needs.
Understanding and effectively communicating the technical aspects of the SAM brands.
Build and maintain strong relationships with key customers, architects, designers, and contractors to understand their requirements and provide tailored solutions.
Collaborate with the engineering, production & procurement teams to ensure customer requirements are met.
Support and work with the internal sales team to ensure that quotes, information, drawings, specifications etc., are returned on time to the Sales Office Manager.
Analyse and assess market trends and competitor activities to identify new business opportunities and potential challenges.
Provide technical support and training to clients and internal sales teams regarding product specifications and applications.
Show initiative & involvement in product development for new products in new & existing markets.
Develop CAD drawings for customers and manufacturing requirements liaising with the tool room.
Attend industry trade shows and networking events to promote our products and expand professional networks.
Assist in developing in-house procedures, including standardisation, and training all relevant personnel.
Any other duties as required.
About the candidate
You must be professional, have a high degree of initiative, and be able to relate to and understand all areas of the business.
You must demonstrate good communication skills.
You must have good teamwork ability.
You need to demonstrate and lead by the company values of teamwork, integrity, respect, and loyalty.
You must be methodical and demonstrate good attention to detail.
You must be passionate about New Product Development Innovation.
You must be flexible with regard to your working hours and be able to travel outside of Northern Ireland if required.
Hours of work
42.5 hours per week Monday - Friday inclusive of breaks.
Why work for SAM?
Quarterly Profit Share Bonus (average bonus over the last 3 years has been an additional 15% of salary/annual earnings)
Total customer satisfaction bonus to a maximum amount of £800 per year – assuming no quality mistakes occur.
Free money back via Westfield health care scheme (available after 6 months service)
Death in service cover 7 x basic salary
5.8 weeks holiday (29 Days + loyalty 1 every 2 years up to a maximum of 5)
Auto enrolment on Day 1 to the SAM Pension scheme (ER contribute 4%).
Homeworking policy.
Participants of the Work Well Live Well programme through which we carry out numerous wellbeing initiatives each year.
Annual team vote for company charity partner and regular team fundraising activities
Monthly company value awards.
Bright idea awards.
Holiday treats.
Service Awards.
What you will need
Required criteria
- Access to a vehicle for company travel with a driving licence with not more than six penalty points.
- Excellent AutoCAD ability (via course and/or working experience)
- Proficiency in Microsoft Office Suite.
- Self-motivated with a results-oriented mindset and a strong ability to work independently as well as part of a team.
- Proven ability to build and maintain relationships with clients and stakeholders
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of manufacturing processes, and applications.
- Experience in selling through the construction industry supply chain.
- 3+ years of experience in technical sales, preferably in the manufacturing industry.
- Degree or 3rd Level Qualification in Engineering, Business, or a related field
Desired criteria
- Experience working with quality techniques and methodologies.
- Knowledge of BBA and fire testing.
- Experience in a manufacturing environment with a focus on wood product machining/processing
SAM Mouldings
SAM is the home of MDF mouldings, trusted to provide a reliable and personal service – sustainably manufacturing and delivering the finest quality and widest range on time every time.
Founded by Sam and Julienne McCrea in 1990, SAM is still a family run business today. For over 30 years, SAM has been trusted by the construction and home improvement industries to manufacture quality MDF mouldings that have been fitted in homes, offices, hotels and other commercial buildings across the UK, Ireland, Europe and as far afield as the United States of America. With factories and offices in Northern Ireland and England, and continued investment into our product quality, range, availability and delivery, SAM is well placed to provide a market leading, consistent and reliable service package to customers through our personable and professional team.
SAM is a family run business founded in 1990, with two sites in Antrim and Donington (Spalding, Lincolnshire). We have strong core values of Teamwork, Integrity, Respect, and Loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004, we were the first manufacturing company in the world to achieve Investors in People Champion status. SAM is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.
Our benefits
Quarterly Profit Share Bonus (average bonus over the last 3 years has been an additional 15% of salary/annual earnings) Total customer satisfaction bonus to a maximum amount of £800 per year – assuming no quality mistakes occur. Participants of the Work Well Live Well programme through which we carry out numerous wellbeing initiatives each year. Annual team vote for company charity partner and regular team fundraising activities. Company branded clothing. Monthly company value awards. Bright idea awards. Holiday treats. Service Awards. Yearly full attendance awards. Numerous training opportunities. Free money back via Westfield health care scheme (available after 6 months service). Competitive annual leave entitlement. Extra loyalty days can be accrued which is linked to service. Death in service cover. Auto enrolment on Day 1 to the SAM Pension scheme (ER contribute 4%)