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Night Porter

The Hoban Hotel has been revitalised following a near €1 million investment. Formerly known as the Aspect Hotel Kilkenny, the hotel is now named after James Hoban, a pioneering architect who was born in Kilkenny in 1755 and went on to design and build America’s White House. It has become a contemporary open plan space which is smart and comfortable while incorporating rich, deep colours paired with statement pieces like trendy light fixtures and bold patterns. Our 1801 Restaurant starts the morning off with a breakfast buffet that has something for everyone. We also serve brunch and lunch, offering the freshest and most sumptuous, sweet treats, salads, soups and sandwiches. We’ve put a lot of thought into our new menu where everything is freshly made and cooked to order and has been designed to satisfy every palette. We source local produce which is fully traceable. The Hoban Hotel Kilkenny is situated among a proud and rich heritage with some of the most popular tourist attractions in Ireland. Kilkenny City Centre offers and original and eclectic mix of designer labels, high street names and independent shops. You’ll never run out of things to do with so much on offer across Ireland’s ancient east.

Important Information
Location: The Hoban Hotel, Kilkenny , The Hoban Hotel, Kilkenny Retail and Business Park, Ring Road, Kilkenny, Ireland, Co. Kilkenny, R95 XV2D
Date Posted: 29th January 2025
Closing Date: 28th February 2025
Industry: Hospitality
Job Type: Full time
Salary: Starting from €13.50 Hourly

About the role

While the successful candidate will be provided with on the job training, It would be advantageous that the applicants have previous hotel reception experience. The ideal candidate will have excellent customer service skills and experience in a hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.

 

Some duties will include;

  • Provide a warm welcome to guest.

  • Guest check in, check out 

  • Answering hotel phone

  • Handling guest queries

Use of onsite computer systems

PREM Group

PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.

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Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.

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PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.

Our benefits

PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.

 

Just some of the benefits of working with us:

  • Great Place to Work Accredited

  • Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024

  • Awarded ‘Best Workplace in Ireland 2024’

  • Awarded  ‘Best Workplace for Women in Ireland 2024’

  • Awarded 'Best Workplace for Health & Wellbeing 2024'

  • Awarded ‘Outstanding Employer’ by Failte Ireland

  • Shared accommodation available if required

  • Excellent working environment

  • Learning & development opportunities

  • Career progression opportunities

  • Competitive salary

  • Staff uniform

  • Employee discount rates as well as friends and family rates

  • Breakfast, lunch and dinner options provided

  • Newly refurbished staff canteen

  • Annual housekeeping awards including overall employee of the year and quarter year

  • Summer and Christmas party

  • Flexible working hours

  • Excellent hotel staff rates across Ireland, UK & Continental Europe

  • Employee assistance programme

  • Discounted health Insurance

  • Free car parking

Health insurance

Flexible schedule

Employee discounts

Free parking

Competitive salary

Long service recognition

Employee Assistance Scheme

Culture of recognition

On the job learning

Progression opportunities

Long service awards

Staff celebration events

Night Porter

PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.