Administrative Assistant
Admin AssistantLocation: MilngavieHours: 30 hours per weekSalary: £12.50 per hour
Who are we?
At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support.
Could you be Key?
· Are you a confident and experienced administrator, used to working in a busy and diverse office environment?
· Are you self-motivated, organised and flexible in your work?
· Do you believe people with disabilities should have the same opportunities in life as everyone else?
If your answer to these questions is “Yes”, then you could be Key!
What we offer you…
In return you will be part of a supportive, local team and will receive:
· 31 days annual leave inclusive of public holidays (Pro Rata)
· Company sick pay
· Paid PVG Membership
· Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
· Registered with Concert for Carers
· Eligible to register for a Costco Membership
· Credit Union Membership
· Cycle to Work Scheme
· Employee Assistance Programme
· Pension Contributions
What do we need from you?
The successful candidate will provide administrative support to managers and worker teams at our Milngavie service. As our administration team can often be the first point of contact with people we support, families, support workers and other stakeholders this role requires excellent communication and people skills.
The role also requires familiarity and confidence using Microsoft Office programs and working with our Information Management System. Flexible working arrangements are available and can be discussed.
Applicants should also have some understanding of the needs of people with disabilities as the role may involve some contact with the people we support, within the office environment.
If you would like further information on the role before applying, you can contact our Support & Development Manager, Lindsay Williamson at lindsay.williamson@key.org.uk or by calling 0141 956 3989.
Key are a Disability Confident Employer and guarantee an interview to any applicant who has a disability and meets the minimum criteria for the role.
Closing date for applications is Wednesday 5th February 2025.
We reserve the right to close this advert early so please ensure to submit your application at the earliest opportunity.
About the role
Detailed duties and responsibilities include:
1. Typing of correspondence and reports; taking and typing of minutes; filing and photocopying.
2. Providing telephone and reception duties as required.
3. Opening, sorting and recording of general mail, including invoices and cheques.
4. Maintaining stock and ordering stationery supplies.
5. Collecting and validating data for input into the integrated management system as well as
maintaining and managing the data.
6. Supporting managers to maintain rotas, ensuring that all activities are planned, applied and updated on the integrated management system.
7. Supporting managers to adhere to the organisation’s financial periods.
8. Aiding managers in their use of the integrated management system.
9. Adhering to the manual and computer-based administrative systems in accordance with established procedures to ensure efficient operation.
10. Liaising with staff in the organisation’s main administrative office as appropriate.
11. Helping volunteer administrative staff, if required.
12. Other duties within the general responsibilities outlined above, as instructed by the designated line manager.
Person specification
Objectives
• To provide a professional administrative service to support and development staff.
• To support the implementation and roll out of an integrated management system for support services in [a local service area].
• To be a main point of contact and support for the managers, support workers, people we support and other stakeholders.
Experience
• Have previously worked in a busy, diverse office environment
• Experience of using information/database systems.
• Experience of finding, organising and presenting information to others.
Skills and Abilities
• Must be numerate.
• Must be able to demonstrate excellent keyboard skills, and familiarity with Microsoft’s Office applications.
• Must be confident using a computer and be able to assist others.
• Ability to work with detailed information confidently and accurately, with an attentiveness to detail.
• Ability to assess, prioritise and organise workloads effectively, to work under pressure and against deadlines.
• Ability to communicate effectively with a wide range of people in person, by telephone and in writing.
• Good diplomacy, negotiation and interpersonal skills with the ability to build positive and effective
relationships with colleagues.
Values and Attitudes
• A positive, problem-solving, and ‘can-do’ attitude.
• Organised and methodical with an eye for detail and effective working.
• Confident in own skills and abilities and able to work as part of a team or on own initiative.
• Pro-active, flexible and adaptable.
• Commitment to confidentiality and equality of opportunity.
• Commitment to continuous personal development.
• Respect for others and a commitment to a personalised approach.
Key and Community Lifestyles
At Key and Community Lifestyles we support disabled people of all ages throughout Scotland to make every day matter. We believe that good support is essential for a good life and we work alongside each person we support, and their family, to help them live life to the full.
People we support are actively involved in everything we do through our strong partnership with TAG (The Advisory Group) - a Scottish Charitable Incorporated Organisation run by disabled people. TAG supports people to play a central role, alongside our Board of Directors, in shaping the strategic direction of the organisation and ensuring the quality of our services. You can find out more about Key and TAG's partnership here.
For over 30 years, Key has been making a positive impact in the lives of countless individuals across Scotland. Their commitment to person-centered support and community inclusion continues to be a driving force behind their work.
Our benefits
31 days annual leave inclusive of public holidays Public holidays are paid at double time Company sick pay Full training provided Fully funded SVQ qualification with support given to achieve this Paid PVG Membership Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings Registered with Concert for Carers Eligible to register for a Costco Membership Credit Union Membership Cycle to Work Scheme Employee Assistance Programme Pension Contributions Charity Worker Discounts
Vacation, Paid time off
Paid sick days
Cycle to work
Competitive salary
Employee Assistance Scheme
Wellbeing Scheme
Blue Light Card
Social Opportunities
Employee Recognition Scheme
Progression opportunities
Administrative Assistant
At Key and Community Lifestyles we support disabled people of all ages throughout Scotland to make every day matter. We believe that good support is essential for a good life and we work alongside each person we support, and their family, to help them live life to the full.